Mercedes-Benz of El Dorado Hills

First Class Customer Service Purchased my third vehicle from MBZ of EDH. The reason is surely obvious. First Class Customer Service , both during the sale, and as importantly, a Purchased my third vehicle from MBZ of EDH. The reason is surely obvious. First Class Customer Service , both during the sale, and as importantly, after the sale. One of the most customer focused dealerships I have had the pleasure of working with . I really can't say enough about the folks there . Everyone treats you like family, and that has been consistent through all three purchases . Thank You to all the folks at Mercedes Benz of El DORADO HILLS. I do appreciate the way you do business. ALWAYS FIRST CLASS. Frank Stella More

Our experience at Mercedes Benz of EDH Don Vanderschoot takes excellent care of us! My husband and I both get our cars serviced at the El Dorado Hills dealership and always have a great exp Don Vanderschoot takes excellent care of us! My husband and I both get our cars serviced at the El Dorado Hills dealership and always have a great experience. Our cars are ready on time and fixed right the first time. More

Interior wood trim repair Don Vanderschoot handled the issue of the broken wood trim very well and professionally to my utmost satisfaction. He is truly an asset to the service Don Vanderschoot handled the issue of the broken wood trim very well and professionally to my utmost satisfaction. He is truly an asset to the service department of Von Housen Group- MB of ElDorado Hills. More

Great Service Service was excellent. I got my replacement key the very next day and both the parts man and service advisor treated me great. Highly recommend them. Service was excellent. I got my replacement key the very next day and both the parts man and service advisor treated me great. Highly recommend them. More

Great customer service . extremely pleased with the level of customer services provided . Professoonal , fast and efficient . Adam made the entire experience pleasent . I wou extremely pleased with the level of customer services provided . Professoonal , fast and efficient . Adam made the entire experience pleasent . I would recommend it to any of my friends . More

Adam is the best! Adam is always so professional and thorough. He takes my car and my concerns seriously and never makes me feel like I am irritating him with my concer Adam is always so professional and thorough. He takes my car and my concerns seriously and never makes me feel like I am irritating him with my concerns. He's the best! And my car is always perfect when I get it back! More

MB of EDH is a company with great values and integrity. MB of EDH has always been there to support my vehicles. Sales, Parts, and Service. My experience has been that no need goes without being properly a MB of EDH has always been there to support my vehicles. Sales, Parts, and Service. My experience has been that no need goes without being properly addressed. Thank you for your dedication and hard work. Being the best is a noted accomplishment. More

No particular title for this review. Although I feel that sincere effort was made to solve the problem with my CLS 400, it still persists. The freeway noise continues from the driver side Although I feel that sincere effort was made to solve the problem with my CLS 400, it still persists. The freeway noise continues from the driver side window. I have had this vehicle twice at the dealership for this problem. Additionally, the driver side door and chrome are not aligned properly. Another lesser issue has just occurred. The battery is my key has sworn out. My vehicle was purchased on March 28,2016. This seems abnormally premature for this to happen. My wife has a 2014 Toyota Camry which was purchased as a new vehicle. It has never had this problem in 2 1/2 years of service. More

Repeat Customers Loved our previous C-Class. Missed it when we sold it, so went back for another! Service is excellent (Daniel Clark is our service rep and we really Loved our previous C-Class. Missed it when we sold it, so went back for another! Service is excellent (Daniel Clark is our service rep and we really like him). More

Comments There appears to be some dissension between some of the sales personnel and the service bay personnel. The was a brief exchange of words that wasn't There appears to be some dissension between some of the sales personnel and the service bay personnel. The was a brief exchange of words that wasn't very pleasant when I dropped my car off for service. More