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Mercedes-Benz of El Dorado Hills

El Dorado Hills, CA

3.6
2,215 Reviews
If you are looking for a new or pre-owned Mercedes-Benz, you need to know who you can trust. At Mercedes-Benz of El Dorado Hills, we provide the vast inventory you are looking for, plus we have the auto repair and maintenance help you seek. As a premier Mercedes-Benz dealership in El Dorado Hills, we are conveniently located for all of your luxury car buying and care needs. Reach out to us today to get started and to meet our world-class team. Located in the El Dorado Hills Town Center and conveniently accessed off Interstate 50, our building has received numerous accolades from the very beginning and has even recently undergone a complete remodel. Mercedes-Benz of El Dorado Hills is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity, and fun!
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1000 Mercedes Ln

El Dorado Hills, CA

95762

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Showing 2,215 reviews

September 16, 2016

Greatest dealership experience ever. From the moment I arrived to the dealer to the moment I left I felt in good hands. Everyone was extremely friendly, knowledgeable and professional. No More

by mylesborth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Martin, Ryan Skelly
Sep 23, 2016 -

Mercedes-Benz of El Dorado Hills responded

Welcome to the Mercedes Benz of El Dorado Hills family! We appreciate your review and your recommendation, and look forward to serving you in the future. Lisa Brown lbrown@vonhousen.com

September 11, 2016

"Only the Best for my Benz" I've taken my S420 to MB of EDH for service for years and have never been disappointed. "She's" considered a classic car now, so "she's old but specia More

by ARLINDAW5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Vanderschoot
Sep 12, 2016 -

Mercedes-Benz of El Dorado Hills responded

Wow! Thanks for the nice review! We understand how important it is for our customers to have confidence in their service advisor, and I'm glad to hear Don has taken good care of your vehicles. We're proud of our team at Mercedes Benz of El Dorado Hills and appreciate your business. Lisa Brown lbrown@vonhousen.com

September 10, 2016

Simply the Best I've been a customer at MB EDH for more than ten years. There has never been an occasion in which I have had anything other than great experience dea More

by xav54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gayton DeRosa
Sep 12, 2016 -

Mercedes-Benz of El Dorado Hills responded

Providing consistent world class service is our ultimate goal. Thank you for your input and the nice review. Please feel free to contact us any time if we can help. Lisa Brown lbrown@vonhousen.com

September 10, 2016

Below average service experience. The dealership did not know I had an appointment, even though I used their online scheduler to set my appointment. Also, I don't know how accurate the More

by NE75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gayton DeRosa
Sep 12, 2016 -

Mercedes-Benz of El Dorado Hills responded

Thank you for your feedback. I apologize for our confusion regarding your scheduled appointment. If you have any questions about your vehicle or your service visit, please feel free to contact me. Lisa Brown lbrown@vonhousen.com

September 09, 2016

First Class Customer Service Purchased my third vehicle from MBZ of EDH. The reason is surely obvious. First Class Customer Service , both during the sale, and as importantly, a More

by fastella1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam , Lisa Brown, Nick Martin, Bob Michalek
Sep 12, 2016 -

Mercedes-Benz of El Dorado Hills responded

Thank you for your loyalty to Mercedes Benz of El Dorado Hills, and congratulations on your new Mercedes Benz! We truly value your business and appreciate your 5 star review. Providing first class service is our goal. Lisa Brown lbrown@vonhousen.com

September 09, 2016

Our experience at Mercedes Benz of EDH Don Vanderschoot takes excellent care of us! My husband and I both get our cars serviced at the El Dorado Hills dealership and always have a great exp More

by LALORI77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Vanderschoot
Sep 12, 2016 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the 5 star review! We appreciate your loyalty and your feedback. We look forward to serving you in the future. Lisa Brown lbrown@vonhousen.com

September 09, 2016

Interior wood trim repair Don Vanderschoot handled the issue of the broken wood trim very well and professionally to my utmost satisfaction. He is truly an asset to the service More

by jram0s622
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Vanderschoot
Sep 12, 2016 -

Mercedes-Benz of El Dorado Hills responded

We agree! Dan is truly an asset to our Mercedes Benz of El Dorado Hills team. Thank you or taking the time to give us your feedback. Lisa Brown lbrown@vonhousen.com

September 08, 2016

Great Service Service was excellent. I got my replacement key the very next day and both the parts man and service advisor treated me great. Highly recommend them. More

by RMEISSNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Vanderschoot
Sep 08, 2016 -

Mercedes-Benz of El Dorado Hills responded

Thanks for taking the time to give us your feedback. Our parts, service, and sales teams all work together to make your experience first class. Thank you for taking the time to give us your feedback, and let us know how we can help you in the future. Lisa Brown lbrown@vonhousen.com

September 07, 2016

Great customer service . extremely pleased with the level of customer services provided . Professoonal , fast and efficient . Adam made the entire experience pleasent . I wou More

by cassiohabib
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Ruff
Sep 08, 2016 -

Mercedes-Benz of El Dorado Hills responded

Our ultimate goal is that you would recommend us to your family and friends, and I'm glad to hear we've earned 5 stars! We value your business and look forward to working with you in the future. Lisa Brown lbrown@vonhousen.com

September 07, 2016

Adam is the best! Adam is always so professional and thorough. He takes my car and my concerns seriously and never makes me feel like I am irritating him with my concer More

by careyanns1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam
Sep 08, 2016 -

Mercedes-Benz of El Dorado Hills responded

Adam and our entire team at Mercedes Benz of El Dorado Hills are dedicated to providing world class service. Thanks for recognizing us with a 5 star review! Lisa Brown lbrown@vonhousen.com

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