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Mercedes-Benz of El Dorado Hills

El Dorado Hills, CA

3.7
2,211 Reviews
If you are looking for a new or pre-owned Mercedes-Benz, you need to know who you can trust. At Mercedes-Benz of El Dorado Hills, we provide the vast inventory you are looking for, plus we have the auto repair and maintenance help you seek. As a premier Mercedes-Benz dealership in El Dorado Hills, we are conveniently located for all of your luxury car buying and care needs. Reach out to us today to get started and to meet our world-class team. Located in the El Dorado Hills Town Center and conveniently accessed off Interstate 50, our building has received numerous accolades from the very beginning and has even recently undergone a complete remodel. Mercedes-Benz of El Dorado Hills is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity, and fun!
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1000 Mercedes Ln

El Dorado Hills, CA

95762

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Showing 2,211 reviews

July 29, 2016

sevice expierenceAnother great expierience at El Dorado Hill Great experience again Don always takes care of our vehicle with top of the line care I will always consider M. B. as the best vehicle choice becaus More

by DIELSRANCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Vanderschoot
Jul 29, 2016 -

Mercedes-Benz of El Dorado Hills responded

Thanks for the review! First class service is always our goal and I'm glad to hear you've been happy with the service you get from Don. Thanks for the recommendation! Lisa Brown lbrown@vonhousen.com

July 27, 2016

New tire and wheel repair due to pot hole damage. They had the tire in stock, and the wheel repairman was available. Don was able to get the work done in a reasonable amount of time. M y only issue is More

by george_urbani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Vanderschoot
Jul 28, 2016 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the review. We value input from our loyal customers. I'm glad to hear Don was able to help you with your tire. Please let us know how we can help you in the future. Lisa Brown lbrown@vonhousen.com

July 27, 2016

Professional Sales force My salesman, Paul Antoci, was one big reason I bought the car. Paul was polite and gracious during the test drive, answered all my questions, did not More

by ronrodriguez
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Antoci
Jul 28, 2016 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the 5 star review! We're proud of our employees, our product, and our dealership. I'm glad to hear you're happy with your purchase. I know Paul will continue to be available should you have any questions. Congratulations and enjoy your new vehicle! Lisa Brown lbrown@vonhousen.com

July 25, 2016

Best car buying experience thus far This was a great car-buying experience. I purchased a new car for my wife for her birthday and our wedding anniversary. Two days later, she decided More

by paul.guillory
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Antoci, Shane Lundy
Jul 28, 2016 -

Mercedes-Benz of El Dorado Hills responded

What a nice birthday/anniversary present (even if it wasn't exactly the one she wanted)! I'm glad to hear Pat, Paul, and Shane, were able to save the day, and find the perfect car for your wife. Our goal is our customers complete satisfaction and we appreciate your review. Enjoy the new Mercedes Benz and Happy Anniversary! Lisa Brown lbrown@vonhousen.com

July 24, 2016

Superior Customer Service Daniel Clark is the only reason why I return my Mercedes Benz to the dealership for service and repairs. Daniel is extremely professional and his exp More

by Lynnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Upright, Daniel Clark
Jul 28, 2016 -

Mercedes-Benz of El Dorado Hills responded

Wow! We appreciate your loyalty to Mercedes Benz of El Dorado Hill and to Dan Clark! We are lucky to have professional, dedicated, and highly trained employees like Dan. Thanks for the review and your kind comments. Lisa Brown lbrown@vonhousen.com

July 24, 2016

Service with Don Vanderschoot. Working with Don to repair out 2005 G55 was an excellent experience. Don was quick to returns calls and answer any questions thoroughly. Thank you, More

by DSRRICHTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Vanderschoot
Jul 28, 2016 -

Mercedes-Benz of El Dorado Hills responded

Thanks for taking the time to recognize Don and his efforts in your Dealer Rater review. We look forward to seeing you at your next service visit. Check us out on Facebook, Instagram, and Twitter! Lisa Brown lbrown@vonhousen.com

July 24, 2016

Excellent Job Daniel and crew did a great job with finishing all work in one day, car was clean and ready for pick up when promised. Professional and high quality a More

by 6g Schnell
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
Jul 28, 2016 -

Mercedes-Benz of El Dorado Hills responded

It is our goal to provide professional service and high quality work while respecting the busy schedules of our customers. I'm glad to hear you were satisfied. Please let us know how we can help you in the future. Lisa Brown lbrown@vonhousen.com

July 16, 2016

Fast and efficient Received a quick appointment at the time I wanted within 24 hrs of calling. While I waited for the fast service I managed to shop for my next Mercedes More

by williambargar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clark Courtney, Daniel Clark
Jul 21, 2016 -

Mercedes-Benz of El Dorado Hills responded

Thanks for taking the time to give us your feedback! It's our goal to provide world class service and I'm glad that has been your experience at Mercedes Benz of El Dorado Hills. We look forward to serving you for many years. Lisa Brown Customer Relations Manager lbrown@vonhousen.com

July 14, 2016

I trust/rely on Service Advisor Don Vanderschoot My brother, his son-in-law and I trust/rely on Service Advisor Don Vanderschoot for our four Mercedes Benz vehicles service- repairs. Don always exhib More

by R.PENN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Vanderschoot
Jul 14, 2016 -

Mercedes-Benz of El Dorado Hills responded

Thank you for recognizing Don's effort to provide first class service to your family, and to all his customers. We're lucky to have dedicated employees who think of their customers as part of the Mercedes Benz of El Dorado Hills family. We look forward to serving you in the future. Lisa Brown lbrown@vonhousen.com

July 14, 2016

Service is usually completed on the same day as appointment. A rental car or shuttle is offered for my convenience. I am called as soon as car is ready for p More

by susanhouk
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gayton DeRosa
Jul 14, 2016 -

Mercedes-Benz of El Dorado Hills responded

Thank you for taking the time to give us a 5 star Dealer Rater review, Susan! We value your business and look forward to serving you for many years. Please let us know how we can help you in the future. Lisa Brown lbrown@vonhousen.com

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