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Mercedes-Benz of El Dorado Hills

El Dorado Hills, CA

3.8
2,210 Reviews
If you are looking for a new or pre-owned Mercedes-Benz, you need to know who you can trust. At Mercedes-Benz of El Dorado Hills, we provide the vast inventory you are looking for, plus we have the auto repair and maintenance help you seek. As a premier Mercedes-Benz dealership in El Dorado Hills, we are conveniently located for all of your luxury car buying and care needs. Reach out to us today to get started and to meet our world-class team. Located in the El Dorado Hills Town Center and conveniently accessed off Interstate 50, our building has received numerous accolades from the very beginning and has even recently undergone a complete remodel. Mercedes-Benz of El Dorado Hills is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity, and fun!
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1000 Mercedes Ln

El Dorado Hills, CA

95762

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Showing 2,210 reviews

March 20, 2022

Didn't change the batteries in my keys. ..this was an imposition for me to buy & get someone to replace them for me...Iam elderly!! This is the first time this has ever happened More

by JUDINORBY
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
Mar 24, 2022 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the input. We appreciate your bringing this to our attention and we sincerely apologize for the inconvenience. We look forward to helping you again in the future and providing you with the first class service our customers expect and deserve.

March 18, 2022

We bought 2 cars here and it has been a pleasure both times. We recently had some Silajet work done and Matt does an outstanding job, service and communication wise. Thank you More

by CROGERS9803
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Downing, Matt Coats
Mar 24, 2022 -

Mercedes-Benz of El Dorado Hills responded

Thank you for taking the time to recognize our team with a 5 star review!

March 18, 2022

I am so happy that you are my favorite places to take my car, you are kind and understanding of people's Situations and quick job, timely manner. More

by edra-edra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Coats
Mar 24, 2022 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the great review!

March 16, 2022

Always great customer service. One of the reasons I keep buying my cars from MB EDH. Thank you More

by mkahbody
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Coats
Mar 24, 2022 -

Mercedes-Benz of El Dorado Hills responded

We appreciate your loyalty to Mercedes Benz of El Dorado Hills!

March 16, 2022

Excellent service and work performed. My service advisor Matt was very communicative and informative. Highly recommend to friends and family. More

by WHITE_BOY4X4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Coats
Mar 24, 2022 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the review and the recommendation!

March 14, 2022

First class service and diagnosis and communication of problems. Free loaner or pick up and delivery. Daniel was great. More

by buchanan88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
Mar 24, 2022 -

Mercedes-Benz of El Dorado Hills responded

Thank you for letting us know our team earned a 5 star review!

March 14, 2022

David is amazing. He is always prompt on my request. I highly recommend his service in a hear beat. More

by Heather Lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kaplan
Mar 24, 2022 -

Mercedes-Benz of El Dorado Hills responded

We're lucky to have David and a great service team! Thank you for your business and thank you fore the 5 star review~

March 14, 2022

Prompt courteous helpful attentive concerned Easy to deal with This dealership is easy to access, near freeway More

by CALPHARMA03
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gayton DeRosa
Mar 24, 2022 -

Mercedes-Benz of El Dorado Hills responded

Thank you for your feedback!

March 14, 2022

The drop-off and pickup process took a combined 10 minutes or less. Plus I had a pleasurable courtesy ride back to my home. More

by rw24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kaplan
Mar 24, 2022 -

Mercedes-Benz of El Dorado Hills responded

Our goal is your complete satisfaction. Thank you for the great review!

March 11, 2022

Awesome! David was great! He was very informative. They were on time to pick me up to get the car. I appreciated the time you spent keeping me up to speed a More

by Mike H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kaplan, Derek Upright
Mar 24, 2022 -

Mercedes-Benz of El Dorado Hills responded

Thank you for your business and thank you for the great review~

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