Mercedes-Benz of El Dorado Hills

good experiance The staff seemed to work extremely hard to meet my needs. Everyone I came in contact with was extremely friendly and courteous. Overall it was a great The staff seemed to work extremely hard to meet my needs. Everyone I came in contact with was extremely friendly and courteous. Overall it was a great experience. More

Service not received Brought car in 2 times & still not fixed. Drove 2 hours each time & each time it's something different they need to order Brought car in 2 times & still not fixed. Drove 2 hours each time & each time it's something different they need to order More

Entirely satisfying Polite, courteous, dependable, expert. Easy to schedule a appointment. Discount on service fee given. All work completed in a timely and competent man Polite, courteous, dependable, expert. Easy to schedule a appointment. Discount on service fee given. All work completed in a timely and competent manner. Satisfaction guaranteed. More

Failed battery My battery under the hood went bad. I went to the dealer and Dan Clark said "No problem" Come back at 1:00pm and we will fix it. They did! Not on My battery under the hood went bad. I went to the dealer and Dan Clark said "No problem" Come back at 1:00pm and we will fix it. They did! Not only that, they washed the car, and reset the tire pressure. More

Where you are treated GREAT Facility, Personnel, and Service was superb. Fast and respectful as well. I would like to comment on your E-Mail yesterday advising me to re-sign Facility, Personnel, and Service was superb. Fast and respectful as well. I would like to comment on your E-Mail yesterday advising me to re-sign up for my entries in your website. First you stated that my last visit was in the year 1900, and I was not born until 1937. There was no was to change that entry. Next I tried to register and the machine locked up after clicking on the advance key. Just for your information, I do not have a SMART Phone so the entire episode was a waste of time. Don't pidgenhole everyone into compartments without knowing what you are talking about. More

NEW CAR PURCHASE EXPERIENCE WAS GOOD UNTIL I GOT TO THE FINAL SIGNING. PAPERWORK WAS FLYING BACK AND FORTH SO FAST THAT I COULD NOT KEEP UP. I SIGNED IN THE WRONG P EXPERIENCE WAS GOOD UNTIL I GOT TO THE FINAL SIGNING. PAPERWORK WAS FLYING BACK AND FORTH SO FAST THAT I COULD NOT KEEP UP. I SIGNED IN THE WRONG PLACE TWICE. I WAS PROBABLY OVERTIRED. More

Customer Service is Job 1 at this dealership. From sales, financing, and service, this dealership leaves no question that customers are key. Accordingly, I have purchased two new cars here. A grea From sales, financing, and service, this dealership leaves no question that customers are key. Accordingly, I have purchased two new cars here. A great staff! More

Everyone is so friendly This is our first Mercedes and was vert delighted how we were treated and how friendly all employees were to us, it was one of the most enjoyable car This is our first Mercedes and was vert delighted how we were treated and how friendly all employees were to us, it was one of the most enjoyable car buying experiences. More

Professional with Low Pressure Selling Always a pleasure to visit the MD ED Hills dealership with professional low pressure selling. Will refer my daughter Brittnae to Mike for a new lease Always a pleasure to visit the MD ED Hills dealership with professional low pressure selling. Will refer my daughter Brittnae to Mike for a new lease. More