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Mercedes-Benz of El Dorado Hills
El Dorado Hills, CA
2,215 Reviews
If you are looking for a new or pre-owned Mercedes-Benz, you need to know who you can trust. At Mercedes-Benz of El Dorado Hills, we provide the vast inventory you are looking for, plus we have the auto repair and maintenance help you seek. As a premier Mercedes-Benz dealership in El Dorado Hills, we are conveniently located for all of your luxury car buying and care needs. Reach out to us today to get started and to meet our world-class team.
Located in the El Dorado Hills Town Center and conveniently accessed off Interstate 50, our building has received numerous accolades from the very beginning and has even recently undergone a complete remodel.
Mercedes-Benz of El Dorado Hills is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity, and fun!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,215 reviews
June 24, 2016
NEW CAR PURCHASE EXPERIENCE WAS GOOD UNTIL I GOT TO THE FINAL SIGNING. PAPERWORK WAS FLYING BACK AND FORTH SO FAST THAT I COULD NOT KEEP UP. I SIGNED IN THE WRONG P EXPERIENCE WAS GOOD UNTIL I GOT TO THE FINAL SIGNING. PAPERWORK WAS FLYING BACK AND FORTH SO FAST THAT I COULD NOT KEEP UP. I SIGNED IN THE WRONG PLACE TWICE. I WAS PROBABLY OVERTIRED. More
by smith_art
Verified CustomerEmployees Worked With
Bob Michalek
June 23, 2016
Customer Service is Job 1 at this dealership. From sales, financing, and service, this dealership leaves no question that customers are key. Accordingly, I have purchased two new cars here. A grea From sales, financing, and service, this dealership leaves no question that customers are key. Accordingly, I have purchased two new cars here. A great staff! More
by califdale
Employees Worked With
Shane Lundy, Daniel Clark, Bob Michalek
June 21, 2016
Professional with Low Pressure Selling Always a pleasure to visit the MD ED Hills dealership with professional low pressure selling. Will refer my daughter Brittnae to Mike for a new lease Always a pleasure to visit the MD ED Hills dealership with professional low pressure selling. Will refer my daughter Brittnae to Mike for a new lease. More
by stevebertino
Employees Worked With
Mike Sabbagh, Daniel Clark, Ryan Skelly
June 21, 2016
Everyone is so friendly This is our first Mercedes and was vert delighted how we were treated and how friendly all employees were to us, it was one of the most enjoyable car This is our first Mercedes and was vert delighted how we were treated and how friendly all employees were to us, it was one of the most enjoyable car buying experiences. More
by rboldrini
Employees Worked With
Ryan Skelly, Chet Wagner
June 19, 2016
Service Advisor Don Vanderschoot is great to work with. After a previous experience with another service advisor (who thankfully no longer works there), I have had n Don Vanderschoot is great to work with. After a previous experience with another service advisor (who thankfully no longer works there), I have had nothing but great service from Don. He is attentive, professional, knowledgeable, friendly and his high standards of customer service is second to none. It is not only the service experience, but the character, genuine interest in doing the right thing that sets Don apart from the others. Thank you for your beliefs, authenticity, and friendliness; people do take note of that! More
by ericreyes1976
Employees Worked With
Don Vanderschoot
June 18, 2016
Excellent experience Excellent service with all of the cars I have purchased from this dealer. Eric was very through on the new features of the SL 400. Excellent service with all of the cars I have purchased from this dealer. Eric was very through on the new features of the SL 400. More
by lwalker646
Employees Worked With
Eric Johnson, Ryan Skelly
June 16, 2016
Excellent end to end experience. Great service and communication. I could not have been happier with the level of service I received. Truly validates why I buy Mercedes vehicles. Than Great service and communication. I could not have been happier with the level of service I received. Truly validates why I buy Mercedes vehicles. Thanks More
by DT268
Employees Worked With
Adam Ruff
June 15, 2016
I needed a smog check The dealership was very busy the day in got my smog check. Gayten is my regular service person, he did a terrific job of getting my car in and taking The dealership was very busy the day in got my smog check. Gayten is my regular service person, he did a terrific job of getting my car in and taking care of many other customers who were not his regular customers. More
by MAINSLP
Employees Worked With
Gayton DeRosa
June 14, 2016
Always great service from Don Vanderachoot. Do always responds to my servicing questions and willing to help every time He is always courteous and a professional. He is the reason why I am loy Do always responds to my servicing questions and willing to help every time He is always courteous and a professional. He is the reason why I am loyal to MBZ. More
by MICHAELNFANOUS
Employees Worked With
Don Vanderschoot
June 14, 2016
Excellent service, great employees! My 2003 ML500 has 230,00 miles on it and runs great. It has always been serviced by MB El Dorado, from day one. It looks great, drives great, runs g My 2003 ML500 has 230,00 miles on it and runs great. It has always been serviced by MB El Dorado, from day one. It looks great, drives great, runs great. The service dept keeps me informed of anything that needs to be done. Daniel Clark is fantastic. He always lets me know what is happening with my SUV. This is the best dealership I have ever been to ever. I never feel uninformed. More
by Pilates Judy
Employees Worked With
Daniel Clark
