
Mercedes-Benz of El Dorado Hills
El Dorado Hills, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Good service All was good and treated well. Rep made sure my son and I had loaner car. Needed to get him to school and back. Really appreciated his efforts. All was good and treated well. Rep made sure my son and I had loaner car. Needed to get him to school and back. Really appreciated his efforts. More
Excellent service I could go to many dealerships to buy a car. I could to closer dealerships for service but why would I? Very person you meet gives that little extra t I could go to many dealerships to buy a car. I could to closer dealerships for service but why would I? Very person you meet gives that little extra to make my experience a joy. Gay ton, my service rep is well experienced, never rushed, friendly and a pleasure to work with. I would recommend Elk Grove Mercedes dealership to everyone. I would imagine my next car will come from there as well. Nancy More
First Class Service! The total service team is great! Dan and his team always take care of me like family. Both of my cars always run great. I never have any problems. The total service team is great! Dan and his team always take care of me like family. Both of my cars always run great. I never have any problems. More
Excellent experience Best car purchasing experience, Would and do recommend purchasing from this particular dealership . The experience was as I expected excellent, W Best car purchasing experience, Would and do recommend purchasing from this particular dealership . The experience was as I expected excellent, Will continue to bring the vehicle there for future services . And I do enjoy the emails and updates. More
Very professional and helpful at all occasions. This is our second Benz and we are very please with the cars and the service we have reveived from MB or EDH. and helpful at all occasions. This is our second Benz and we are very please with the cars and the service we have reveived from MB or EDH. More
Outstanding Service My 190E always receives outstanding service at Mercedes Benz of El Dorado Hills! It has over 500,000 miles and is still going strong thanks to the ou My 190E always receives outstanding service at Mercedes Benz of El Dorado Hills! It has over 500,000 miles and is still going strong thanks to the outstanding technicians in the Service Department. My service advisor is amazing. He is extremely knowledgeable, efficient, helpful, and kind. It is such a pleasure to have my cars serviced at Mercedes Benz of El Dorado Hills because everyone is so friendly, welcoming and helpful. The facility is so inviting and it is worth driving 26 miles one-way to receive such quality service. More
Excellent Service From the moment I drive my car up to the check-in stand to the moment I drive home, I know my car will be expertly reviewed, repaired or given the pro From the moment I drive my car up to the check-in stand to the moment I drive home, I know my car will be expertly reviewed, repaired or given the proper maintenance. I will always know ahead of time what is being planned or what has been found for maintenance or repair. Don Vanderschoot is my usual contact person/representative who handles the forms for the maintenance/repairs. Always considerate and accurate in all his dealings. All the employees at Mercedes-Benz El Dorado Hills conduct themselves in a friendly and highly professional manner. I appreciate everything they do. More
Great Service!!! Great customer service from beginning to end! Always been a great experience getting my car service with El Dorado Mercedez Benz and i have always rec Great customer service from beginning to end! Always been a great experience getting my car service with El Dorado Mercedez Benz and i have always recommend this dealership even with friends and family. More
Service was exactly on time On time service I arrive at 8:00 am car done at 9:00 am excellent !!!! Waiting area great with coffee and bagel and big screen TV very relaxing area On time service I arrive at 8:00 am car done at 9:00 am excellent !!!! Waiting area great with coffee and bagel and big screen TV very relaxing area More
Hit & Miss Experiences This dealership is hit & miss when it comes to the Service Department. Many time I have had Dan Clark and he truly is a great advisor to work with... This dealership is hit & miss when it comes to the Service Department. Many time I have had Dan Clark and he truly is a great advisor to work with...very professional, provides the facts and gives you a good experience. Today was a miss! I had the displeasure of working with Gayton today and I wouldn't recommend him to anyone! Do yourself a favor and request the best...Dan Clark! More