Mercedes-Benz of El Dorado Hills

Excellent Service Mercedes-Benz of El Dorado Hills provides excellent customer service. Their advisers are very friendly. I worked with Don and Austin and both are grea Mercedes-Benz of El Dorado Hills provides excellent customer service. Their advisers are very friendly. I worked with Don and Austin and both are great advisers. Their field crew/technicians know how to do their job and they provide great service. More

Kremer purchase of GLE 350 Randy did an excellent job of being patient on our selection of a new vehicle this last month. We had visited before and my wife wasn't quite ready t Randy did an excellent job of being patient on our selection of a new vehicle this last month. We had visited before and my wife wasn't quite ready to buy the vehicle. When finally the time arrived, Randy did a great job making the deal happen. This is our 4th purchase from MB of Eldorado Hills and our 2nd purchase having Randy as our sales Rep. He knew how I wanted the deal done, and we completed the deal in about 30 minutes. Would highly recommend him for future purchases to anyone. More

Making a bad situation better. We purchased a 2014 MBZ C250 from Von Housen's Rocklin dealership last January. The vehicle turned out to be a bad choice for my wife and I. We both h We purchased a 2014 MBZ C250 from Von Housen's Rocklin dealership last January. The vehicle turned out to be a bad choice for my wife and I. We both have back problems and the firm ride and sport style seats did not work for us. The Rocklin store was unhelpful in finding a better solution, so we turned to the El Dorado Hills store. Pat Upright, Chet Wagner and Ken Sammut were very helpful in working an equitable deal so we could trade the C250 for a low mileage 2013 Nissan Murano SL. The Murano has proven to be a good fit for us and we are vey happy with this vehicle. We have purchased two other vehicles from the Rocklin location, however we will choose the El Dorado Hills location for our future automotive requirements. More

Great Service I never have to worry about the level of service I will receive dealing with Dan. Always Friendly, prompt and thorough!!! From dropping off the car I never have to worry about the level of service I will receive dealing with Dan. Always Friendly, prompt and thorough!!! From dropping off the car to delivery, the staff is very friendly!! More

Recent purchase. Great experience except for finance. He talked so fast that when all was over we asked each other " what did we agree to? No surprise, however,r as it Great experience except for finance. He talked so fast that when all was over we asked each other " what did we agree to? No surprise, however,r as it seems to be standard practice at other auto sales operations we've visited except for BMW, Roseville. That was a great experience. More

Count on it being done right! Support staff greet you like they do at the Ritz Carlton. My service person was stellar too. Excellent experience all the way around! We will return. Support staff greet you like they do at the Ritz Carlton. My service person was stellar too. Excellent experience all the way around! We will return. More

Great Advisor Don Vandershoot is absolutely one of the best service advisors I have ever dealt with. He knows his MBZ's. Very professional and extremely helpful. Don Vandershoot is absolutely one of the best service advisors I have ever dealt with. He knows his MBZ's. Very professional and extremely helpful. More

Wonderful! Best and most knowledgeable sales rep I worked with Nick Martin on the purchase of my vehicle and he was very pleasant, knowledgeable and at no point made feel like i was pressured into bu I worked with Nick Martin on the purchase of my vehicle and he was very pleasant, knowledgeable and at no point made feel like i was pressured into buying the car. If i will be looking for a new or used vehicle in the future would definitely call him first. More