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Mercedes-Benz of El Dorado Hills
El Dorado Hills, CA
2,209 Reviews
If you are looking for a new or pre-owned Mercedes-Benz, you need to know who you can trust. At Mercedes-Benz of El Dorado Hills, we provide the vast inventory you are looking for, plus we have the auto repair and maintenance help you seek. As a premier Mercedes-Benz dealership in El Dorado Hills, we are conveniently located for all of your luxury car buying and care needs. Reach out to us today to get started and to meet our world-class team.
Located in the El Dorado Hills Town Center and conveniently accessed off Interstate 50, our building has received numerous accolades from the very beginning and has even recently undergone a complete remodel.
Mercedes-Benz of El Dorado Hills is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity, and fun!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,209 reviews
March 28, 2016
Making a bad situation better. We purchased a 2014 MBZ C250 from Von Housen's Rocklin dealership last January. The vehicle turned out to be a bad choice for my wife and I. We both h We purchased a 2014 MBZ C250 from Von Housen's Rocklin dealership last January. The vehicle turned out to be a bad choice for my wife and I. We both have back problems and the firm ride and sport style seats did not work for us. The Rocklin store was unhelpful in finding a better solution, so we turned to the El Dorado Hills store. Pat Upright, Chet Wagner and Ken Sammut were very helpful in working an equitable deal so we could trade the C250 for a low mileage 2013 Nissan Murano SL. The Murano has proven to be a good fit for us and we are vey happy with this vehicle. We have purchased two other vehicles from the Rocklin location, however we will choose the El Dorado Hills location for our future automotive requirements. More
by reg_blom
Verified CustomerEmployees Worked With
Chet Wagner, Ken Sammut, Pat Upright, Ryan Skelly
March 28, 2016
Great Service I never have to worry about the level of service I will receive dealing with Dan. Always Friendly, prompt and thorough!!! From dropping off the car I never have to worry about the level of service I will receive dealing with Dan. Always Friendly, prompt and thorough!!! From dropping off the car to delivery, the staff is very friendly!! More
by dominic260
Employees Worked With
Daniel Clark
March 26, 2016
Recent purchase. Great experience except for finance. He talked so fast that when all was over we asked each other " what did we agree to? No surprise, however,r as it Great experience except for finance. He talked so fast that when all was over we asked each other " what did we agree to? No surprise, however,r as it seems to be standard practice at other auto sales operations we've visited except for BMW, Roseville. That was a great experience. More
by jbmueller2
Employees Worked With
Zach Shiner, Ryan Skelly
March 25, 2016
Count on it being done right! Support staff greet you like they do at the Ritz Carlton. My service person was stellar too. Excellent experience all the way around! We will return. Support staff greet you like they do at the Ritz Carlton. My service person was stellar too. Excellent experience all the way around! We will return. More
by MAPOSNER
Employees Worked With
Gayton DeRosa
March 25, 2016
Great Advisor Don Vandershoot is absolutely one of the best service advisors I have ever dealt with. He knows his MBZ's. Very professional and extremely helpful. Don Vandershoot is absolutely one of the best service advisors I have ever dealt with. He knows his MBZ's. Very professional and extremely helpful. More
by denmg99
Employees Worked With
Don Vanderschoot
March 25, 2016
Great experience! Daniel Clark was excellent at getting us the best deal/experience for our first service on our Mercedes- Benz GLK 350. Friendly, responsive and knowle Daniel Clark was excellent at getting us the best deal/experience for our first service on our Mercedes- Benz GLK 350. Friendly, responsive and knowledgeable. More
by SARAMACIAS
Employees Worked With
Daniel Clark
March 23, 2016
Wonderful! Best and most knowledgeable sales rep I worked with Nick Martin on the purchase of my vehicle and he was very pleasant, knowledgeable and at no point made feel like i was pressured into bu I worked with Nick Martin on the purchase of my vehicle and he was very pleasant, knowledgeable and at no point made feel like i was pressured into buying the car. If i will be looking for a new or used vehicle in the future would definitely call him first. More
by lyudazakh
Employees Worked With
Nick Martin
March 21, 2016
Simply The Best Service will do what is the best for the customer, excellent quality of work and all work completed on time, and car ready for pickup as promised! Service will do what is the best for the customer, excellent quality of work and all work completed on time, and car ready for pickup as promised! More
by 6g Schnell
Employees Worked With
Daniel Clark
March 19, 2016
The best One of the best dealerships to buy and have them take care of your vehicle...very impressed with their efforts to perfect their craft and in making cu One of the best dealerships to buy and have them take care of your vehicle...very impressed with their efforts to perfect their craft and in making customers feel important Adam ruff has taken care of me from day one and I'm very appreciative of his experience and expertise More
by chiquillocisco
Employees Worked With
Mr. Adam Ruff
March 19, 2016
I am always fairly treated and work done is error free I appreciate the knowledge and common sense approach of Gayton DeRosa. My MSB is a trip car only and has relatively low annual mileage usage. Many of I appreciate the knowledge and common sense approach of Gayton DeRosa. My MSB is a trip car only and has relatively low annual mileage usage. Many of the mileage recommended service items do not really apply to me at the standard intervals. The trick is...which ones? I trust Gayton completely to make that determination. He is very thorough in personally researching the entire list and checking my vehicle. Everything needing attention is taken care of and I save time and money. Thanks.... More
by vicera
Employees Worked With
Gayton DeRosa
