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Mercedes-Benz of El Dorado Hills
El Dorado Hills, CA
2,215 Reviews
If you are looking for a new or pre-owned Mercedes-Benz, you need to know who you can trust. At Mercedes-Benz of El Dorado Hills, we provide the vast inventory you are looking for, plus we have the auto repair and maintenance help you seek. As a premier Mercedes-Benz dealership in El Dorado Hills, we are conveniently located for all of your luxury car buying and care needs. Reach out to us today to get started and to meet our world-class team.
Located in the El Dorado Hills Town Center and conveniently accessed off Interstate 50, our building has received numerous accolades from the very beginning and has even recently undergone a complete remodel.
Mercedes-Benz of El Dorado Hills is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity, and fun!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,215 reviews
March 02, 2016
Excellent services We came far away to your shop for service is because Daniel Clark there. He is very friendly, knowledgeable, and efficiency! We should have to go t We came far away to your shop for service is because Daniel Clark there. He is very friendly, knowledgeable, and efficiency! We should have to go to the other shop at Howe avenue because closer to our house but their service is no good . More
by lau.kandy
Verified CustomerEmployees Worked With
Daniel Clark
March 02, 2016
Don Vanderschoot My experience at El Dorado Hills Mercedes Benz is always positive. Mr. Vanderschoot explains the positives and negatives for repairs. As a customer I My experience at El Dorado Hills Mercedes Benz is always positive. Mr. Vanderschoot explains the positives and negatives for repairs. As a customer I am confident in Mr. Vanderschoots advice. More
by Aldo
Employees Worked With
Don Vanderschoot
February 18, 2016
Best services I think this is the best dealer serviced that I have ever had. With a friendly staffs. And I will recommend this dealer to alls of my friend. I think this is the best dealer serviced that I have ever had. With a friendly staffs. And I will recommend this dealer to alls of my friend. More
by tommyllc73
Employees Worked With
Austin chao
February 17, 2016
Nice People, Poor Customer Assistance Everyone was nice. Unfortunately, they did not explain the federal and state rebates correctly for the B Class all electric vehicle. We expected to re Everyone was nice. Unfortunately, they did not explain the federal and state rebates correctly for the B Class all electric vehicle. We expected to receive a $7,500 rebate on our taxes, but MBEDH received it instead. This was not an insignificant error on their part. Additionally, there was some problems with the electronics in the car Command System and they were not helpful advocates with MBUSA to solve our problem. I had to call them myself and solve it. I need competence, not just nice. This is my first MB. Although I love my B-Class, I am not sure if there will be a second for us. More
by Joseph
Employees Worked With
Ryan Skelly
February 16, 2016
Customer service exceeds highest order of expectation Don continues to exceed expectations. I recently picked up my car from service on the way to the Oakland airport. During the service the wheel lug bol Don continues to exceed expectations. I recently picked up my car from service on the way to the Oakland airport. During the service the wheel lug bolts were not adequately torqued, became loosed and caused an unbelievable driving experience on the way to the airport. I left my car at the hotel near the airport and called Don to inform him of the experience. Don was quick to engage. He dispatched a service vehicle to xxxxx the issue. The service tech identified the problem; sought parts from another dealer, fixed and road tested the vehicle. Don then had me come in for a follow-up full inspection. Nobody can argue the potential consequences of what could have happened, we can’t change that. Point is, Don took full responsibility without question and acted to remedy a situation gone bad. Thanks Don. More
by Snyders
Employees Worked With
Jason Downing, Don Vanderschoot
February 12, 2016
Great buying experience with MBOEDH Had a great buying experience with Mercedes-Benz of El Dorado Hills. The sales associate who helped me, Nick Martin, was friendly and knowledagble. He Had a great buying experience with Mercedes-Benz of El Dorado Hills. The sales associate who helped me, Nick Martin, was friendly and knowledagble. He gave me a great deal on my car and I couldn't be happier. Going through finance was very easy. Ken did a great job explaining what was in the contract and the terms of finabcibg. They had great warranty options and I am very happy that my car is covered bumper to bumper. Thank you for all your help guys! More
by Scwil09
Employees Worked With
Nick Martin
February 05, 2016
Fast, easy service I've worked with Don on all my service needs for the past couple years. My drop-offs and pick-ups are easy and quick and he always follows up to ensu I've worked with Don on all my service needs for the past couple years. My drop-offs and pick-ups are easy and quick and he always follows up to ensure any repairs are done right. More
by awstansbury
Employees Worked With
Don Vanderschoot
February 05, 2016
My experience with Mercedes-Benz of El Dorado Hills Carrying , understanding and very helpful , happy that i got loaner car and i was there for only 15 -20 minutes and i received a call before the serv Carrying , understanding and very helpful , happy that i got loaner car and i was there for only 15 -20 minutes and i received a call before the service about the price and after when my car was fixed . More
by mrezaido
Employees Worked With
Don Vanderschoot
February 05, 2016
s class I had a pleasant experience in buying my used car from Bob. I am most happy that Bob allowed me to keep the car overnight to see if the car was right I had a pleasant experience in buying my used car from Bob. I am most happy that Bob allowed me to keep the car overnight to see if the car was right for me. More
by jrlkkl
Employees Worked With
Bob Michalek
February 05, 2016
Excellent Customer Service I took the car here for 20.000 miles service. Totally satisfied. Daniel was very friendly and processed the document very quickly. The service was com I took the car here for 20.000 miles service. Totally satisfied. Daniel was very friendly and processed the document very quickly. The service was completed before the estimated time. He will call you personally when the car is ready for pick up. More
by ERIC
Employees Worked With
Daniel Clark
