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Mercedes-Benz of El Dorado Hills
El Dorado Hills, CA
2,215 Reviews
If you are looking for a new or pre-owned Mercedes-Benz, you need to know who you can trust. At Mercedes-Benz of El Dorado Hills, we provide the vast inventory you are looking for, plus we have the auto repair and maintenance help you seek. As a premier Mercedes-Benz dealership in El Dorado Hills, we are conveniently located for all of your luxury car buying and care needs. Reach out to us today to get started and to meet our world-class team.
Located in the El Dorado Hills Town Center and conveniently accessed off Interstate 50, our building has received numerous accolades from the very beginning and has even recently undergone a complete remodel.
Mercedes-Benz of El Dorado Hills is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity, and fun!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,215 reviews
January 29, 2016
not sure the reliability when I asked for 3 issues to fix and fixed the major issue but the other 2 minor issues left without fix but always finding some minor issues when eve when I asked for 3 issues to fix and fixed the major issue but the other 2 minor issues left without fix but always finding some minor issues when ever took for checkup and increasing the bill.. Not sure whether reliable or not.. More
by s_pusarla
Verified CustomerEmployees Worked With
Don Vanderschoot
January 29, 2016
I had a great experience! I was very impressed with my experience. It was my first time in El Dorado Hills. The experience was so much better on every level from the Sacramento I was very impressed with my experience. It was my first time in El Dorado Hills. The experience was so much better on every level from the Sacramento experience. From the greeting, length of wait time. The ammenities.. Coffe, water, sodas. No problem with a loaner car, and treatment in general. I am so happy to have a better place to go! More
by ROBINMHAYS
Employees Worked With
Gayton DeRosa
January 29, 2016
Love my service department. I always enjoy my experience when I come in to have my car serviced. From Daniel I service manager even to the wonderful gentleman that helps bring m I always enjoy my experience when I come in to have my car serviced. From Daniel I service manager even to the wonderful gentleman that helps bring me home and back. It's always such a delight to deal with people who seem to really want to take care of me More
by godsmelinda
Employees Worked With
Daniel Clark
January 29, 2016
Great Customer Service Last year was my first experience with El Dorado Hills Mercedes when we purchased our C300. Everyone there were the best I have ever dealt with when m Last year was my first experience with El Dorado Hills Mercedes when we purchased our C300. Everyone there were the best I have ever dealt with when making an auto purchase. Just had our first service and their service department is top-notch as well. Highly recommend this dealership. More
by kellyfergo
Employees Worked With
Mike Sabbagh, Don Vanderschoot
January 29, 2016
GL 30,000 mile service. My car was in for the 30,000 mile service. As usual Gayton DeRosa was welcoming, efficient and professional in dealing with me during the visit. I ap My car was in for the 30,000 mile service. As usual Gayton DeRosa was welcoming, efficient and professional in dealing with me during the visit. I appreciate the fact that when the required tests were run on the car they determined that the battery was not working up to maximum performance and proceeded to change the battery. Well done and many thanks to the technicians who worked on the vehicle and to Gayton. More
by Anton Najjar
Employees Worked With
Gayton DeRosa
January 29, 2016
Fast, easy, clean and efficient Easy to make an appointment via the phone (the on-line service was not working). They took me at my desired time the following morning. Greeted prom Easy to make an appointment via the phone (the on-line service was not working). They took me at my desired time the following morning. Greeted promptly upon arrival. Daniel Clark is always a pleasure to work with, and he had me setup up right away. Had a cup of coffee at the dealership, then walked a short distance to an outstanding breakfast. Upon return, my car was ready as promised. Quick and easy...out the door. More
by mkayo
Employees Worked With
Daniel Clark
January 29, 2016
Service for 07 Mercedes CLS 63 amg I use your Mercedes dealership because of the location. I live in San Bruno and have a weekend home in Cameron park and travel back and forth every ot I use your Mercedes dealership because of the location. I live in San Bruno and have a weekend home in Cameron park and travel back and forth every other week, so your dealership works well for my needs. More
by ORANDY1940
Employees Worked With
Don Vanderschoot
January 29, 2016
very happy I have never had a bad experience with the sales and service department Daniel Clark represents your brand very professionally and he is great to work I have never had a bad experience with the sales and service department Daniel Clark represents your brand very professionally and he is great to work with, because of my experiences I have recommended MBEDH to a number of people that were in the market to buy your luxury brand vehicle. More
by bmcclenahan
Employees Worked With
Daniel Clark
January 29, 2016
Except for choice of available color, everything was great Excellent service, helped with several aspects of the car as I am a new owner , & certainly would deal with them again & recommend them to friends & f Excellent service, helped with several aspects of the car as I am a new owner , & certainly would deal with them again & recommend them to friends & family More
by jsbateman
Employees Worked With
Nick Martin, Daniel Clark
January 28, 2016
Brief visit for "A" service I'll consider getting my C250 serviced elsewhere and save some money. Service was prompt, the salesmen were polite. What we didn't like were the follo I'll consider getting my C250 serviced elsewhere and save some money. Service was prompt, the salesmen were polite. What we didn't like were the following: 1) Each time our vehicle receives a complimentary wash, it's done poorly and returns visibly dirty with road grime along the side runners, rear bumper and trunk. When we point this out, we're told to come back some time and ask for a free wash.. not dignifying. This even occurred when we Purchased the vehicle and they had applied what was to be an expensive coat of "CilaJet". The car washes aren't at all serious and leaves us wondering about the maintenance. 2) When we dropped off the car and I left with my wife and children to run some errands during maintenance, my wife pointed out the tech driving my car back to the garage... he was driving slowly across the parking lot entrance, head turned completely around backwards not watching where he was going, egregiously gawking at a very young girl crossing the street behind him. More
by merc250lux
Employees Worked With
Don Vanderschoot
