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Mercedes-Benz of El Dorado Hills
El Dorado Hills, CA
2,209 Reviews
If you are looking for a new or pre-owned Mercedes-Benz, you need to know who you can trust. At Mercedes-Benz of El Dorado Hills, we provide the vast inventory you are looking for, plus we have the auto repair and maintenance help you seek. As a premier Mercedes-Benz dealership in El Dorado Hills, we are conveniently located for all of your luxury car buying and care needs. Reach out to us today to get started and to meet our world-class team.
Located in the El Dorado Hills Town Center and conveniently accessed off Interstate 50, our building has received numerous accolades from the very beginning and has even recently undergone a complete remodel.
Mercedes-Benz of El Dorado Hills is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity, and fun!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,209 reviews
January 29, 2016
Service for 07 Mercedes CLS 63 amg I use your Mercedes dealership because of the location. I live in San Bruno and have a weekend home in Cameron park and travel back and forth every ot I use your Mercedes dealership because of the location. I live in San Bruno and have a weekend home in Cameron park and travel back and forth every other week, so your dealership works well for my needs. More
by ORANDY1940
Verified CustomerEmployees Worked With
Don Vanderschoot
January 29, 2016
very happy I have never had a bad experience with the sales and service department Daniel Clark represents your brand very professionally and he is great to work I have never had a bad experience with the sales and service department Daniel Clark represents your brand very professionally and he is great to work with, because of my experiences I have recommended MBEDH to a number of people that were in the market to buy your luxury brand vehicle. More
by bmcclenahan
Employees Worked With
Daniel Clark
January 29, 2016
Except for choice of available color, everything was great Excellent service, helped with several aspects of the car as I am a new owner , & certainly would deal with them again & recommend them to friends & f Excellent service, helped with several aspects of the car as I am a new owner , & certainly would deal with them again & recommend them to friends & family More
by jsbateman
Employees Worked With
Nick Martin, Daniel Clark
January 28, 2016
Brief visit for "A" service I'll consider getting my C250 serviced elsewhere and save some money. Service was prompt, the salesmen were polite. What we didn't like were the follo I'll consider getting my C250 serviced elsewhere and save some money. Service was prompt, the salesmen were polite. What we didn't like were the following: 1) Each time our vehicle receives a complimentary wash, it's done poorly and returns visibly dirty with road grime along the side runners, rear bumper and trunk. When we point this out, we're told to come back some time and ask for a free wash.. not dignifying. This even occurred when we Purchased the vehicle and they had applied what was to be an expensive coat of "CilaJet". The car washes aren't at all serious and leaves us wondering about the maintenance. 2) When we dropped off the car and I left with my wife and children to run some errands during maintenance, my wife pointed out the tech driving my car back to the garage... he was driving slowly across the parking lot entrance, head turned completely around backwards not watching where he was going, egregiously gawking at a very young girl crossing the street behind him. More
by merc250lux
Employees Worked With
Don Vanderschoot
January 28, 2016
Customer Service The entire experience was exceptional. The main reason that we came back to Mercedes was the customer service from Nick. After the purchase, Nick call The entire experience was exceptional. The main reason that we came back to Mercedes was the customer service from Nick. After the purchase, Nick called to ensure that we were happy with the vehicle. More
by georged0
Employees Worked With
Nick Martin
January 28, 2016
Always a pleasure for good service My engine light came on, I was able to schedule an appointment immediately, and have the car checked and serviced all on the same day. My advisor wa My engine light came on, I was able to schedule an appointment immediately, and have the car checked and serviced all on the same day. My advisor was very punctual and my car was returned to me nice and clean. I highly recommend MBZ of El Dorado Hills. More
by JDKIWI2004
Employees Worked With
Gayton DeRosa
January 28, 2016
My service rep Don Vandershoot is awesome! I had to have a defective windshield replaced and my blind spot assist was inoperative. Don tried to reset the computer and it functioned for 2 days a I had to have a defective windshield replaced and my blind spot assist was inoperative. Don tried to reset the computer and it functioned for 2 days after I got home (in Tahoe 100 miles away) It has failed again and I'm headed back down. This is not Dons fault. This vehicle has had issues. But Don always takes care of me. He sets me up with a loaner. He works to get me in and out quickly if possible. He greets me and my family warmly. He is family. This is my 4th ML because of Don. More
by adele0
Employees Worked With
Amber, Don Vanderschoot
January 28, 2016
collision assist plus on brand new 2015 CLA250 I was greeted promptly even though I was early...friendly and efficient. Provided a driver to take me home and back here in EDH. I love that!! The I was greeted promptly even though I was early...friendly and efficient. Provided a driver to take me home and back here in EDH. I love that!! The young men that are the drivers are so friendly and nice. P.S. I feel annoyed that I have to create a password to conclude this review! More
by JUDINORBY
Employees Worked With
collision assist plus warning not working, Daniel Clark
January 28, 2016
Excellent Service I'm always able to get my vehicle in for service right away and on a day and time that works best for my schedule which is a huge value to me. Gayton I'm always able to get my vehicle in for service right away and on a day and time that works best for my schedule which is a huge value to me. Gayton is always pleasant to work with and everybody is so friendly and helpful. Truly the best service around! More
by SandraJC
Employees Worked With
Gayton DeRosa
January 28, 2016
Great service Don always gets it done on time and right.. If I need a car he has it if I need to change the date or time no problem . He is also very personable Don always gets it done on time and right.. If I need a car he has it if I need to change the date or time no problem . He is also very personable More
by lamfis
Employees Worked With
Don Vanderschoot
