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Mercedes-Benz of El Dorado Hills

El Dorado Hills, CA

3.8
2,210 Reviews
If you are looking for a new or pre-owned Mercedes-Benz, you need to know who you can trust. At Mercedes-Benz of El Dorado Hills, we provide the vast inventory you are looking for, plus we have the auto repair and maintenance help you seek. As a premier Mercedes-Benz dealership in El Dorado Hills, we are conveniently located for all of your luxury car buying and care needs. Reach out to us today to get started and to meet our world-class team. Located in the El Dorado Hills Town Center and conveniently accessed off Interstate 50, our building has received numerous accolades from the very beginning and has even recently undergone a complete remodel. Mercedes-Benz of El Dorado Hills is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity, and fun!
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1000 Mercedes Ln

El Dorado Hills, CA

95762

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Showing 2,210 reviews

February 18, 2022

The service guy is great but the technicians are lazy and don’t know what they are doing. They had our car for a week and half just to fix an oil leak and new brakes. By the way the oil leak was caused from More

by tarsarhrr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel Clark
Feb 23, 2022 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the feedback. We're sorry to hear your experience was anything less than completely satisfactory. If you would like to discuss your concerns, please contact us at 916.567.5100.

February 17, 2022

As I wrote earlier we have always had a good experience at this dealership and everyone in sales and service has been very helpful. More

by taibaawan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
Feb 17, 2022 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the feedback!

February 16, 2022

Performed service that I did not request. Said they vacuumed air filter and changed oil filter - they did not. $850 dollars to change the oil and check some fluid levels. I am going to get ri More

by blossomjl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gayton DeRosa
Feb 17, 2022 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the input. It is always our goal that our customers are completely satisfied and we're sorry to hear that is not the case. If you would like to discuss your concerns, please contact us at 916.567.5100 and will be be happy to assist. We hope we have the opportunity in the future to earn your trust in Mercedes Benz of El Dorado Hills~

February 14, 2022

Always happy to have service work done at EDHMB. Daniel is the best service writer! More

by mhaines618
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
Feb 14, 2022 -

Mercedes-Benz of El Dorado Hills responded

Thank you for recognizing Daniel with a 5 star review!

February 11, 2022

I would highly recommend Mercedes Benz of El Dorado Hills as they are truly professional in every way. Matt was nothing short of miraculous regarding all my concerns, and in addition addressed them all and t More

by CAHMBERSUAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Coats
Feb 14, 2022 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the great review and for recommending Mercedes Benz of El Dorado Hills!

February 11, 2022

Very professional and friendly atmosphere. My mechanic was very knowledgeable and also very helpful and friendly More

by DMD2BE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Koett
Feb 14, 2022 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the 5 star review!

February 11, 2022

Knows there stuff and does good work. Expensive as are all Mercedes’ dealings as to be expected More

by CSBOPTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gayton DeRosa
Feb 14, 2022 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the feedback!

February 10, 2022

Great experience, clean dealership, friendly staff, gave a loaner car and great communication from service advisor More

by lauralee0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parts Guy was great too, Daniel Clark
Feb 14, 2022 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the feedback!

February 06, 2022

We have always had a good experience of Mercedes-Benz of El Dorado Hills. They do great work our car is always done when we’re told and they check to make sure everything is good More

by bbling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gayton DeRosa
Feb 14, 2022 -

Mercedes-Benz of El Dorado Hills responded

Thank you for letting us know our team earned a 5 star review!

Feb 15, 2022 -

bbling responded

Great experience!!

February 04, 2022

Recently, there was an extended warranty on a high power fuel pump ,Alec Kristen was very helpful More

by KMAJEFF
Customer Service
Recommend Dealer
Yes
Employees Worked With
Alec Kristen
Feb 14, 2022 -

Mercedes-Benz of El Dorado Hills responded

Thank you! We appreciate your business and we appreciate the 5 star review~

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