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Mercedes-Benz of El Dorado Hills
El Dorado Hills, CA
2,210 Reviews
If you are looking for a new or pre-owned Mercedes-Benz, you need to know who you can trust. At Mercedes-Benz of El Dorado Hills, we provide the vast inventory you are looking for, plus we have the auto repair and maintenance help you seek. As a premier Mercedes-Benz dealership in El Dorado Hills, we are conveniently located for all of your luxury car buying and care needs. Reach out to us today to get started and to meet our world-class team.
Located in the El Dorado Hills Town Center and conveniently accessed off Interstate 50, our building has received numerous accolades from the very beginning and has even recently undergone a complete remodel.
Mercedes-Benz of El Dorado Hills is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity, and fun!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,210 reviews
Verified Customer
February 02, 2022
Professional service. Recently visited the parts department and Chris was very helpful to get the right parts I needed. Thank you Chris. department and Chris was very helpful to get the right parts I needed. Thank you Chris. More
by j_ditoiu
Employees Worked With
Chris, parts department
February 01, 2022
Good setting up the service. The service department looked at mileage vs year and recommended what was really needed ( mileage was low and some things did not make sense to do now). That was refreshing looked at mileage vs year and recommended what was really needed ( mileage was low and some things did not make sense to do now). That was refreshing. Called me when done More
by NDCCWC
Employees Worked With
Daniel Clark
January 28, 2022
Service Agent David was extremely helpful and attentive to my needs. He made sure I received the proper service needs and didn’t try to sell me things I didn’t need. to my needs. He made sure I received the proper service needs and didn’t try to sell me things I didn’t need. More
by finesb2
Employees Worked With
David Kaplan
January 17, 2022
I had to call 3 times to make an appointment to bring in my car for serving. When I finally got my car in for service tech did not read what services have been completed from passed visits . Very disappoi my car for serving. When I finally got my car in for service tech did not read what services have been completed from passed visits . Very disappointed in your attention to customer service. Paul Costa 916-934-3084 More
by Sue Paul costa
Employees Worked With
Matt Coats
