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Mercedes-Benz of El Dorado Hills

El Dorado Hills, CA

3.9
2,209 Reviews
If you are looking for a new or pre-owned Mercedes-Benz, you need to know who you can trust. At Mercedes-Benz of El Dorado Hills, we provide the vast inventory you are looking for, plus we have the auto repair and maintenance help you seek. As a premier Mercedes-Benz dealership in El Dorado Hills, we are conveniently located for all of your luxury car buying and care needs. Reach out to us today to get started and to meet our world-class team. Located in the El Dorado Hills Town Center and conveniently accessed off Interstate 50, our building has received numerous accolades from the very beginning and has even recently undergone a complete remodel. Mercedes-Benz of El Dorado Hills is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity, and fun!
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1000 Mercedes Ln

El Dorado Hills, CA

95762

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Showing 2,209 reviews

December 16, 2021

they always do great work and get it done timely. they are always mindful of my budget. More

by DAVE@SOURDOUGHANDCO.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark, Mike Lynch, David Kaplan
Dec 16, 2021 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the great review!

December 12, 2021

Every time I bring my car for service I am greeting promptly by a courteous and friendly face. My concerns are always noted and technicians check them out. I feel I get the best care and treatment fr More

by MOSTERLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
Dec 16, 2021 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the nice review! We appreciate your business~

December 11, 2021

My wife and I both have bought and have our cars serviced at Mercedes-Benz at El Dorado Hills. Our service consultant Daniel is one of the reasons we keep coming back, he is a pleasure to work with and extre More

by jdalameda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
Dec 16, 2021 -

Mercedes-Benz of El Dorado Hills responded

Thank you for your loyalty to Mercedes Benz of El Dorado Hills! We appreciate your business and we appreciate the nice review~

December 03, 2021

After 5-6 times in the shop and more than half a year, the whistling noise issue is still not resolved completely for my brand new GLE350. This might not be the dealer’s fault. It has a design flaw. Altho More

by XINGRONGGU
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
David Kaplan
Dec 06, 2021 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the feedback. It is always our goal to get our customers back on the road as quickly and efficiently as possible and we sincerely regret your inconvenience and frustration. If you would like to discuss the issue please contact us at 916.567.5100.

November 28, 2021

Had my cars serviced there for years, service advisors are the best in the industry and have not changed significantly. Very knowledgeable technicians. More

by TSCA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Brown, Jason Downing, Daniel Clark, Don Vanderschoot, Gayton DeRosa, Demi LeMarquand, Mike Lynch, David Kaplan, Matt Coats, Rick Craine
Dec 02, 2021 -

Mercedes-Benz of El Dorado Hills responded

Thank you! We sincerely appreciate your business and the great review!

November 28, 2021

I have always had great service and never felt I was getting a up sell. Daniel Clark is great! More

by david@lasknet.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
Dec 02, 2021 -

Mercedes-Benz of El Dorado Hills responded

We're fortunate to have a great service team! Thank you for your business and thank you for the great review~

November 26, 2021

The best service ever.thank you a lot , I am sure you will always take care of my s550 .I am proud Dan takes care of my S550, he is extremely helpful and knowledgeable. More

by gazzam40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
Dec 02, 2021 -

Mercedes-Benz of El Dorado Hills responded

We think of our customers as part of the Mercedes Benz of El Dorado Hills family. We truly appreciate your business and will be happy to assist you again in the future~

November 14, 2021

Daniel is the best. Always takes care of the customer with great communication. Would not go anywhere else. More

by BOB@KTBPROPERTYMGMT.COM
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
Nov 18, 2021 -

Mercedes-Benz of El Dorado Hills responded

We're lucky to have Daniel! Thank you for your business and thank you for the great review~

November 13, 2021

I don't think my radio should of gone out, however they tried to fix it and did not charge me. More

by JEANGOODWIN
Friendliness
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
Nov 18, 2021 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the feedback. If you continue to have an issue with your radio, please contact us at 916.567.5100 and we will be happy to schedule an appointment. We appreciate your business and we will be happy to assist you again in the future~

November 13, 2021

Daniel is 5 star. I also deal with Ryan for my cells he is a great young man. He’s very polite and understanding. More

by bigdawggerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Brown, Daniel Clark, Mike Lynch
Nov 13, 2021 -

Mercedes-Benz of El Dorado Hills responded

We are lucky to have Dan and a great team! Thank you for your business and thank you for the great review~

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