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Mercedes-Benz of El Dorado Hills
El Dorado Hills, CA
2,209 Reviews
If you are looking for a new or pre-owned Mercedes-Benz, you need to know who you can trust. At Mercedes-Benz of El Dorado Hills, we provide the vast inventory you are looking for, plus we have the auto repair and maintenance help you seek. As a premier Mercedes-Benz dealership in El Dorado Hills, we are conveniently located for all of your luxury car buying and care needs. Reach out to us today to get started and to meet our world-class team.
Located in the El Dorado Hills Town Center and conveniently accessed off Interstate 50, our building has received numerous accolades from the very beginning and has even recently undergone a complete remodel.
Mercedes-Benz of El Dorado Hills is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity, and fun!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,209 reviews
September 04, 2021
J.t.was wonderful to work with, very easy going, informative. The entire staff was easy to work with. Sound out to Lucas for helping us navigate new vehicle electronics. informative. The entire staff was easy to work with. Sound out to Lucas for helping us navigate new vehicle electronics. More
by cathypace1
Employees Worked With
J.T. Glessner
August 26, 2021
I am well pleased with the work performed on my Mercedes, I deal with Mr. DeRosa he is always very friendly and listens to the problems I am experiencing with the car and keeps me abreast of the results in a I deal with Mr. DeRosa he is always very friendly and listens to the problems I am experiencing with the car and keeps me abreast of the results in a timely and professional manner More
by CH7AV7EZ
Verified CustomerEmployees Worked With
Gayton DeRosa
August 24, 2021
Was very pleased with the excellent service. Don is a great service advisor. I will always return and give him my business. Thank you Very Much!!!! great service advisor. I will always return and give him my business. Thank you Very Much!!!! More
by PARHAM
Employees Worked With
Don Vanderschoot
August 21, 2021
I made an online appointment and when I got there I was not on the list. However, Matt immediately told me not to worry about that he’ll get me in for my B Service which takes three hours. He explained tho not on the list. However, Matt immediately told me not to worry about that he’ll get me in for my B Service which takes three hours. He explained thoroughly what B service was. Great guy! More
by DTFEUTZ
Employees Worked With
Matt Coats
August 21, 2021
I Waited a long time after my appointment time to be checked in. I also found greasy spots on interior door handles and on parts of the dashboard. checked in. I also found greasy spots on interior door handles and on parts of the dashboard. More
by benningbp
Employees Worked With
Don't know
August 21, 2021
All service department sales are accommodating and and very helpful. Knowledgeable on what they do. Will recommend El dorado Mercedes Benz to family and friends very helpful. Knowledgeable on what they do. Will recommend El dorado Mercedes Benz to family and friends More
by susiejuma1
Employees Worked With
Daniel Clark
August 19, 2021
I’m not a fan of the assigned service manager to a client. I want to bring my car on when I’m ready and not wait for the service manager to be available. I would like to work with next available perso client. I want to bring my car on when I’m ready and not wait for the service manager to be available. I would like to work with next available personal contact More
by mrboxter
Employees Worked With
J.T. Glessner
August 18, 2021
Easy to book online, friendly and communicated every step of the way. Completed on time Nd pleased with the outcome. Will definitely use them again of the way. Completed on time Nd pleased with the outcome. Will definitely use them again More
by cnwakobi
Employees Worked With
Daniel Clark
August 18, 2021
Always receive exceptional, and prompt service. Don V. is always very knowledgeable, responsive and communicates well. I would recommend Don V. to all my friends and family. always very knowledgeable, responsive and communicates well. I would recommend Don V. to all my friends and family. More
by jerryflrs
Employees Worked With
Jason Downing, Don Vanderschoot
August 16, 2021
From sales to finance, the people working on transitioning our lease back to a purchase we’re professional and made the experience quick and painless. No surprises. transitioning our lease back to a purchase we’re professional and made the experience quick and painless. No surprises. More
by Aokicich
Employees Worked With
Don Vanderschoot, Derek Upright, Mike Lynch
