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Mercedes-Benz of El Dorado Hills
El Dorado Hills, CA
2,209 Reviews
If you are looking for a new or pre-owned Mercedes-Benz, you need to know who you can trust. At Mercedes-Benz of El Dorado Hills, we provide the vast inventory you are looking for, plus we have the auto repair and maintenance help you seek. As a premier Mercedes-Benz dealership in El Dorado Hills, we are conveniently located for all of your luxury car buying and care needs. Reach out to us today to get started and to meet our world-class team.
Located in the El Dorado Hills Town Center and conveniently accessed off Interstate 50, our building has received numerous accolades from the very beginning and has even recently undergone a complete remodel.
Mercedes-Benz of El Dorado Hills is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity, and fun!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,209 reviews
August 13, 2021
Great service and prompt follow up by service manager . Gave additional discounts available through dealership as well. Got a good car wash as well. Thanks Gave additional discounts available through dealership as well. Got a good car wash as well. Thanks More
by SM
Verified CustomerEmployees Worked With
David Kaplan
August 11, 2021
Prompt and complete service writing with through explanation of the service to be performed. The service was completed in timely manor. Car comes back clean, wonderful. explanation of the service to be performed. The service was completed in timely manor. Car comes back clean, wonderful. More
by Ted
Employees Worked With
Don Vanderschoot
August 10, 2021
I like my service agent David Kaplan, he is very helpful. I would recommend this dealership because he always provide an excellent service. Scott is another excellent employee that you have in this facility I would recommend this dealership because he always provide an excellent service. Scott is another excellent employee that you have in this facility. Bottom line: Excellent service. More
by maggiecerezo
Employees Worked With
Scott I'll give 5 stars, Gayton DeRosa, David Kaplan
August 07, 2021
Daniel in the service department is absolutely top notch. I know the Sacramento area stores are all owned by the same group, but the EDH dealership is the absolute best. Great people. Scott who takes care of I know the Sacramento area stores are all owned by the same group, but the EDH dealership is the absolute best. Great people. Scott who takes care of everyone when they arrive is also great. More
by zachleach8
Employees Worked With
Scott, Daniel Clark
August 07, 2021
Good service. We’ll trained staff. Great facilities. Everyone goes out of their way to be helpful I have been coming here for several years and always been satisfied. Everyone goes out of their way to be helpful I have been coming here for several years and always been satisfied. More
by MJESSICAK
Employees Worked With
Mike Lynch, Matt Coats, PJ Mander
August 05, 2021
Check engine light was on. Got in the next day. Found problem that was covered by extended warranty. Had to keep the car overnight due to needing a part. Good communication throughout. problem that was covered by extended warranty. Had to keep the car overnight due to needing a part. Good communication throughout. More
by LEEPOPEJR
Employees Worked With
David Kaplan
August 05, 2021
Daniel in Service was terrific. He goes out of his way to please you. You can depend on him. Please tell him it's a pleasure to come in for service. to please you. You can depend on him. Please tell him it's a pleasure to come in for service. More
by ESTERROUNDS
Employees Worked With
Daniel Clark, Matt Coats
August 03, 2021
Don did a great job working with me to accomplish a late service. He also accomplished an airbag installation that same day. He managed to do that on an extremely busy day. service. He also accomplished an airbag installation that same day. He managed to do that on an extremely busy day. More
by MSEGAL
Employees Worked With
Don Vanderschoot
August 03, 2021
All work was completed and my car was cleaned. Are usually I’m all right with leaving my car all day but I couldn’t this time I needed it by three in the afternoon and they completed the work for me. usually I’m all right with leaving my car all day but I couldn’t this time I needed it by three in the afternoon and they completed the work for me. More
by mickeyriley0
Employees Worked With
Gayton DeRosa
