Back

Mercedes-Benz of El Dorado Hills

El Dorado Hills, CA

3.9
2,209 Reviews
If you are looking for a new or pre-owned Mercedes-Benz, you need to know who you can trust. At Mercedes-Benz of El Dorado Hills, we provide the vast inventory you are looking for, plus we have the auto repair and maintenance help you seek. As a premier Mercedes-Benz dealership in El Dorado Hills, we are conveniently located for all of your luxury car buying and care needs. Reach out to us today to get started and to meet our world-class team. Located in the El Dorado Hills Town Center and conveniently accessed off Interstate 50, our building has received numerous accolades from the very beginning and has even recently undergone a complete remodel. Mercedes-Benz of El Dorado Hills is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity, and fun!
Contact Dealership

1000 Mercedes Ln

El Dorado Hills, CA

95762

Directions

By Type

Showing 2,209 reviews

July 26, 2021

After being serviced my car still has the service alert on the dash. I’m not understanding why it wasn’t cleared, and don’t know how to clear it myself. Other than that as far as I know everything went fin More

by diana_casey22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
Jul 26, 2021 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the feedback. Please contact us at 916.567.5100 and we will be happy to help you with the service alert. We appreciate the 5 star review and apologize for any inconvenience~

July 26, 2021

The sales staff wouldn’t give me a straight answer on what the out the door price was of the vehicle I wanted. My original salesman referred me to Stefan, the internet sales manager, to get me some answe More

by kwbwell
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stephane Doize, Jessie Choong
Jul 26, 2021 -

Mercedes-Benz of El Dorado Hills responded

Thank you for your feedback. It is always our goal to provide the best service possible, and we sincerely apologize your sales experience wasn't up to our usual high standard. We hope we have the opportunity in the future to provide you with the service our customers expect and deserve.

July 24, 2021

Service is always good, with attention to detail. We’ve been going to MBEDH for years, after a couple of bad experiences at MBOfRocklin...thanks More

by BRAD & TROY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gayton DeRosa
Jul 24, 2021 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the input. We appreciate your business and will be happy to assist you again in the future~

July 23, 2021

I always have a great experience in dealing with the service front staff. The techs that work on the car are efficient and quick. The dealer touch for maintaining the car in great shape shows. More

by LATHAMZU101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
Jul 24, 2021 -

Mercedes-Benz of El Dorado Hills responded

We're lucky to have a great team! Thank you for taking the time to give us your input.

July 23, 2021

It’s a bit of a drive servicing our vehicle in El Dorado Hills but well worth the friendly and professional welcome we get from our advisor Daniel. The car has been very well maintained since we purchased More

by gpc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
Jul 24, 2021 -

Mercedes-Benz of El Dorado Hills responded

Thank you for your loyalty to Dan and to Mercedes Benz of El Dorado Hills!

July 23, 2021

Grate customer service brought my car in due to warnings lights. It was really easy to sent up the appointment and get it survived. Thank you More

by Nikolay Kosovan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
Jul 24, 2021 -

Mercedes-Benz of El Dorado Hills responded

Thank you for your business and thank you for the 5 star review!

July 23, 2021

I love my Mercedes dealership. Dan does such a great job working on my Mercedes. My Mercedes has 150,000 miles on it and it runs like it’s brand new thanks to the service department at the El Dorado Hills M More

by michaelcyates@hotmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
Jul 24, 2021 -

Mercedes-Benz of El Dorado Hills responded

We're lucky to have Dan and a great service team! We appreciate you taking the time to let us know we earned a 5 star review!

July 22, 2021

Dawn is always very helpful and informative. He takes the time to go over everything. I appreciated that he got me loaner so I could take care of my errands on my only day off. Great service. Very happy. More

by Pari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark, Don Vanderschoot
Jul 24, 2021 -

Mercedes-Benz of El Dorado Hills responded

We're happy we could assist you! Thank you for your business and thank you for the review~

July 22, 2021

Staff is excellent. Helpful & cooperative. Accommodated me on very short notice. Had me back on the road in under an hour. Highly recommend EDH MB. Same can be said for Howe Ave. More

by RGREEN2593
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Downing, Daniel Clark, Don Vanderschoot, Gayton DeRosa
Jul 24, 2021 -

Mercedes-Benz of El Dorado Hills responded

Our goal is your complete satisfaction. Thank you for letting us know our team earned a 5 star review~

July 22, 2021

Don the assistant manager was great , very helpful took care of my CLS 550 with kit cloves and your maintenance team was absolutely wonderful, so yes a great experience More

by RBANUELOSSR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Vanderschoot
Jul 24, 2021 -

Mercedes-Benz of El Dorado Hills responded

Thank you for taking the time to recognize Don with a 5 star review!

...
37
...