Mercedes-Benz of El Dorado Hills

Gayton promised me an half and a half and got it done on time!!!!!!! I so appreciate that!!!!!! The guy in the porte cochere was also spot on. Don't know his name though. THANKS! Appreciate th time!!!!!!! I so appreciate that!!!!!! The guy in the porte cochere was also spot on. Don't know his name though. THANKS! Appreciate the effort More

Staff kept me informed as to the length of time it would take to do the work on the car. Additional work was found and attempted while I was staying. We found out later that parts needed to be ordered, and take to do the work on the car. Additional work was found and attempted while I was staying. We found out later that parts needed to be ordered, and so a loaner car was provided. Everyone was friendly and efficient. I was kept up to date on all changes. More

Outstanding service as always! I have been a customer for the past 16 years and every time my cars need service MB is handling with care and efficiency. I’m completely satisfy in the way Mercedes Benz for the past 16 years and every time my cars need service MB is handling with care and efficiency. I’m completely satisfy in the way Mercedes Benz from El Dorado Hills take care of my cars. Customer Service and Service Department are professionals and value customers. Special thanks to Don Vanderschoot for 16 years of outstanding service and answering my calls right away. Without thinking twice I recommend MB of el Dorado Hills. From my part I give them 7 stars. Joyce Gomez More

Excellent service, good people working there. Getting very expensive though. It’s up to $215.00 an hour shop time. I don’t know how much longer I will be able to take my two cars there. I’m retired and a very expensive though. It’s up to $215.00 an hour shop time. I don’t know how much longer I will be able to take my two cars there. I’m retired and a fixed income senior. More

I had a wonderful experience at MBZ Eldorado Hills with Don Vanderschoot. I was on my way to Reno with my family and got a flat tire that was unrepairable. We couldn’t make it until 4:45 and I was strande Don Vanderschoot. I was on my way to Reno with my family and got a flat tire that was unrepairable. We couldn’t make it until 4:45 and I was stranded with my family. He went above and beyond to help me. Their tire machine was broken and he had a worker go to a shop to put a new tire on my ML63 and we were finished in 45 min. I am so happy with the service that I will be coming from SJ to have Don Vanderschoot put 4 new Pirelli tires on my truck. I cannot thank him and his team enough. They were all so awesome and provided me and my family the BEST customer service. More

Very qualified service techs. Gayton DeRisa handled all my concerns in a timely manner and with the technology at his finger tips answered all my concerns. Was also able to help me with a future repair. my concerns in a timely manner and with the technology at his finger tips answered all my concerns. Was also able to help me with a future repair. More

Our service manager, Gayton, is always available to answer our questions snd arranges to make our service experience easy for us to arrange. He explained what was going to be done and the estimate of w answer our questions snd arranges to make our service experience easy for us to arrange. He explained what was going to be done and the estimate of what cost to expect. I feel like he is a personal friend. More

This is my third lease from MB of El Dorado Hills so I’ve got total confidence and trust that they will get me the best possible deal. And their service department is great. Buy a class vehicle, get class got total confidence and trust that they will get me the best possible deal. And their service department is great. Buy a class vehicle, get class sales and service. We frequently drop in just to say hi, have a cup of coffee and check out the newest models on the showroom floor. Always a pleasure doing business with MB of EDH. More

Your online system for booking appointments is a terrible experience! I tried twice without any success. The phone system is better but it took too long for someone to answer. I called three times. The per experience! I tried twice without any success. The phone system is better but it took too long for someone to answer. I called three times. The person who finally answered was great however. Gaydon is a pleasure to work with! More

Love this dealership. Service representative Don always takes care of me. Because of him, won’t go anywhere else! Place is always kept up and Inviting. takes care of me. Because of him, won’t go anywhere else! Place is always kept up and Inviting. More