Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of El Dorado Hills
El Dorado Hills, CA
2,209 Reviews
If you are looking for a new or pre-owned Mercedes-Benz, you need to know who you can trust. At Mercedes-Benz of El Dorado Hills, we provide the vast inventory you are looking for, plus we have the auto repair and maintenance help you seek. As a premier Mercedes-Benz dealership in El Dorado Hills, we are conveniently located for all of your luxury car buying and care needs. Reach out to us today to get started and to meet our world-class team.
Located in the El Dorado Hills Town Center and conveniently accessed off Interstate 50, our building has received numerous accolades from the very beginning and has even recently undergone a complete remodel.
Mercedes-Benz of El Dorado Hills is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity, and fun!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,209 reviews
July 04, 2021
The service was good, albeit my post service requests not being answered. I suppose I would recommend them, but would do so without hesitation if they’d answer my parts information requests. being answered. I suppose I would recommend them, but would do so without hesitation if they’d answer my parts information requests. More
by YAZSAY
Verified CustomerEmployees Worked With
Gayton DeRosa
July 01, 2021
Staff at the service center has been very accommodating. Just not sure the vehicle we bought is of the same standard as we should not have been to the service center over a 6 or 7 month old vehicle. Just not sure the vehicle we bought is of the same standard as we should not have been to the service center over a 6 or 7 month old vehicle. More
by badboyfarmer
Employees Worked With
Matt Coats
July 01, 2021
Good service worth the trip coming from the Central Valley will definitely be back for service. Eldorado Hills was recommended from someone else that lives in the Central Valley Valley will definitely be back for service. Eldorado Hills was recommended from someone else that lives in the Central Valley More
by Dean’a
Employees Worked With
Daniel Clark
July 01, 2021
The service department is highly professional. I was treated with respect and consideration of my needs. The work was completed in a timely manner and within the parameters of the diagnostics. treated with respect and consideration of my needs. The work was completed in a timely manner and within the parameters of the diagnostics. More
by Nanette
Employees Worked With
Don Vanderschoot
June 30, 2021
Getting my SUV serviced is always a great experience. Fast and friendly customer service along with great coffee! Appreciate you, David! But this time I left with a brand NEW 2021 SUV!! Big THANK Fast and friendly customer service along with great coffee! Appreciate you, David! But this time I left with a brand NEW 2021 SUV!! Big THANK YOU to J.T. Glessner for coming in on your day off to show me the beautiful cardinal red 350GLE with white interior. Love at first sight! And a thanks to Michael Lynch in Finance for getting me through the process so quickly. You guys at Mercedes-Benz of El Dorado Hills are such a pleasure to deal with its no wonder we continue to lease and service our vehicles through you. More
by cherbare32
Employees Worked With
Mike Lynch, J.T. Glessner
June 29, 2021
Excellent service. Gaston was great & kept us updated. Loaner car accommodated my busy schedule. The service is a huge factor for having a Mercedes. Loaner car accommodated my busy schedule. The service is a huge factor for having a Mercedes. More
by LWHISENHUNT
Employees Worked With
Gayton DeRosa
