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Mercedes-Benz of El Dorado Hills
El Dorado Hills, CA
2,209 Reviews
If you are looking for a new or pre-owned Mercedes-Benz, you need to know who you can trust. At Mercedes-Benz of El Dorado Hills, we provide the vast inventory you are looking for, plus we have the auto repair and maintenance help you seek. As a premier Mercedes-Benz dealership in El Dorado Hills, we are conveniently located for all of your luxury car buying and care needs. Reach out to us today to get started and to meet our world-class team.
Located in the El Dorado Hills Town Center and conveniently accessed off Interstate 50, our building has received numerous accolades from the very beginning and has even recently undergone a complete remodel.
Mercedes-Benz of El Dorado Hills is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity, and fun!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,209 reviews
May 24, 2021
Brought my car in for service, and Gayton listened and took good care of my car issues. The only bad thing was I didn’t know that I needed a credit card for a loaner car. Since I didn’t bring a credit car took good care of my car issues. The only bad thing was I didn’t know that I needed a credit card for a loaner car. Since I didn’t bring a credit card with me, they had someone from the dealership drive me home. More
by maggiemays1384
Verified CustomerEmployees Worked With
Gayton DeRosa
May 22, 2021
Service was courteous & professional. The facility is clean & comfortable. I appreciate the complimentary snacks, beverages & the tv room. I enjoyed looking at your exciting accessory displays & car show clean & comfortable. I appreciate the complimentary snacks, beverages & the tv room. I enjoyed looking at your exciting accessory displays & car showroom. More
by YINYANG916
Employees Worked With
Gayton DeRosa
May 18, 2021
The sales and service departments are great. Sales found us the exact lunar blue E-400 wagon we saw in the brochure and gave us a deal. Don in service takes good care of this car, along with two others. us the exact lunar blue E-400 wagon we saw in the brochure and gave us a deal. Don in service takes good care of this car, along with two others. More
by AGILOFF
Employees Worked With
Daniel Clark, Don Vanderschoot, Derek Upright
May 15, 2021
Really great service for a an extensive repair that is not very common for most customers. Reception and loaner car service are a contributing factor in this eating. not very common for most customers. Reception and loaner car service are a contributing factor in this eating. More
by TSCA
Employees Worked With
Daniel Clark
May 12, 2021
Gayton is accommodating and friendly, he knows what you need of your car service and gives you recommendations. The service area is very clean and the food is suitable for the morning people who had their need of your car service and gives you recommendations. The service area is very clean and the food is suitable for the morning people who had their car service. More
by dbrilla19
Employees Worked With
Gayton DeRosa
May 11, 2021
Great service and I feel they're trustworthy. All the service people are so helpful and try to do everything to meet your needs. Love that I can use a car while service is being done. service people are so helpful and try to do everything to meet your needs. Love that I can use a car while service is being done. More
by bcameron6280
Employees Worked With
David Kaplan
May 11, 2021
I purchased a service plan from Mercedes-Benz of Eldorado Hills and could not be more happy. Great service from great people. Looking forward to my next visit! Hills and could not be more happy. Great service from great people. Looking forward to my next visit! More
by benjaminwurm
Employees Worked With
Jason Downing, Daniel Clark, Don Vanderschoot, Gayton DeRosa
May 10, 2021
I’ve always been impressed with the service starting with the first phone call to set up the appointment, and David Kaplan was excellent thank you the first phone call to set up the appointment, and David Kaplan was excellent thank you More
by LENORECHRISTENSEN
Employees Worked With
David Kaplan
May 09, 2021
David is always friendly and the customer service is David is always friendly and the customer service is outstanding. Service was done quicker than expected. Love the complimentary ice waters when I'm David is always friendly and the customer service is outstanding. Service was done quicker than expected. Love the complimentary ice waters when I'm there. More
by G.CHAY2016
Employees Worked With
David Kaplan
