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Mercedes-Benz of El Dorado Hills
El Dorado Hills, CA
2,209 Reviews
If you are looking for a new or pre-owned Mercedes-Benz, you need to know who you can trust. At Mercedes-Benz of El Dorado Hills, we provide the vast inventory you are looking for, plus we have the auto repair and maintenance help you seek. As a premier Mercedes-Benz dealership in El Dorado Hills, we are conveniently located for all of your luxury car buying and care needs. Reach out to us today to get started and to meet our world-class team.
Located in the El Dorado Hills Town Center and conveniently accessed off Interstate 50, our building has received numerous accolades from the very beginning and has even recently undergone a complete remodel.
Mercedes-Benz of El Dorado Hills is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity, and fun!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,209 reviews
April 14, 2021
Always good service from Daniel, but prices are high. Need more coupons and better rewards other than $40 towards next service. Overall, I'm happy. Need more coupons and better rewards other than $40 towards next service. Overall, I'm happy. More
by HONEYRENIE
Verified CustomerEmployees Worked With
Daniel Clark
April 13, 2021
Best place to get your Mercedes serviced period. Daniel always takes good care of me and anticipates most questions I’m going to ask. How can you beat 5 star service delivered consistently every day? always takes good care of me and anticipates most questions I’m going to ask. How can you beat 5 star service delivered consistently every day? More
by JOSHW
Employees Worked With
Daniel Clark
April 12, 2021
Very Professional, will go the extra mile to provide great customer service. Don Vanderschoot took extra time out of his busy schedule to provide the care I have become accustom to receiving over the pa great customer service. Don Vanderschoot took extra time out of his busy schedule to provide the care I have become accustom to receiving over the past few years. He delivered on his assurance that he will take care of my needs with my car. So I want to thanks him personally. More
by DANZIL.BARTON
Employees Worked With
Don Vanderschoot
April 09, 2021
Great and very friendly staff. Since my car is now out of warranty service, I will use other maintenance providers. Your service prices keep skyrocketing. My last 10,000 tuneup was $300 more than the prior o warranty service, I will use other maintenance providers. Your service prices keep skyrocketing. My last 10,000 tuneup was $300 more than the prior one, and yet I had to bring the car back in for $3,000 more in repairs that should have been discovered a couple months ago with the $800 air filter and oil change More
by GANDERSON8
Employees Worked With
Gayton DeRosa
April 09, 2021
This was my first time here. I recently moved to El Dorado Hills. The service and friendliness were great. I am glad they offered a loaner car. Dorado Hills. The service and friendliness were great. I am glad they offered a loaner car. More
by AMEXMIKE1
Employees Worked With
Gayton DeRosa
April 07, 2021
Courteous service and friendly Clean environment Honest Courteous service and friendly Clean environment Honest maintenance service Nice and good breakfast snacks and beverages Loner cars, if needed Courteous service and friendly Clean environment Honest maintenance service Nice and good breakfast snacks and beverages Loner cars, if needed discounts given Close to shopping, great restaurants and movie theater More
by PATROLDO
Employees Worked With
Zach Shiner, Daniel Clark
April 07, 2021
The service department is filled with skilled and customer oriented people. They have always provided great service for my vehicle. The team listens to my concerns and thoroughly inspects the vehicl customer oriented people. They have always provided great service for my vehicle. The team listens to my concerns and thoroughly inspects the vehicle for the concerns. I will continue to use them for my service needs. More
by LATHAMZU101
Employees Worked With
Daniel Clark, Don Vanderschoot
April 07, 2021
mercedes Benz of Eldorado hills was extremely efficient at servicing my e300. the staff was very friendly and took care of everything. I would highly recommend. at servicing my e300. the staff was very friendly and took care of everything. I would highly recommend. More
by k3hpa
Employees Worked With
Daniel Clark
April 07, 2021
The service is always the best!! They usually have a loaner car waiting for me which makes the process so easy. Everyone is so very professional!! loaner car waiting for me which makes the process so easy. Everyone is so very professional!! More
by CALIGIRL0614
Employees Worked With
David Kaplan
April 07, 2021
Service was thorough and complete. Advisor kept me informed of each stage of the. process. Feedback was timely. Timely informed when repairs were not completed by date given and received updates of th informed of each stage of the. process. Feedback was timely. Timely informed when repairs were not completed by date given and received updates of the progress. More
by hcw5600
Employees Worked With
David Kaplan
