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Mercedes-Benz of El Dorado Hills
El Dorado Hills, CA
2,209 Reviews
If you are looking for a new or pre-owned Mercedes-Benz, you need to know who you can trust. At Mercedes-Benz of El Dorado Hills, we provide the vast inventory you are looking for, plus we have the auto repair and maintenance help you seek. As a premier Mercedes-Benz dealership in El Dorado Hills, we are conveniently located for all of your luxury car buying and care needs. Reach out to us today to get started and to meet our world-class team.
Located in the El Dorado Hills Town Center and conveniently accessed off Interstate 50, our building has received numerous accolades from the very beginning and has even recently undergone a complete remodel.
Mercedes-Benz of El Dorado Hills is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity, and fun!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,209 reviews
April 05, 2021
I normally go to Howe but decided to come to this one because it’s closer to my home. The service is very professional and everyone I encountered from sales people to the service representative were grea because it’s closer to my home. The service is very professional and everyone I encountered from sales people to the service representative were great! I would definitely bring my car back. More
by R.Muhajir
Verified CustomerEmployees Worked With
Gayton DeRosa
April 02, 2021
Over all good experience from everyone my wife and I interacted with. We definitely have and will continue to recommend Mercedes Benz of el dotado hills. interacted with. We definitely have and will continue to recommend Mercedes Benz of el dotado hills. More
by santiagodelrio
Employees Worked With
Gayton DeRosa
April 02, 2021
Excellent service and support. Never a wait with clean comfortable lobby and service desks. Coffee, water and sodas for clientele. Reasonable prices, easy drop off and pick up. Very classy establishment. comfortable lobby and service desks. Coffee, water and sodas for clientele. Reasonable prices, easy drop off and pick up. Very classy establishment. More
by northarlene
Employees Worked With
Don Vanderschoot
April 01, 2021
We waited far too long for our vehicle after we were told it was ready. After waiting 30 minutes, someone came out to say he was unhappy with the vehicle being cleaned so sent it through to redone. Not goo it was ready. After waiting 30 minutes, someone came out to say he was unhappy with the vehicle being cleaned so sent it through to redone. Not good service. More
by JENIFER.BAYTOSH
Employees Worked With
Not sure, though our guy handled things well at drop off.
March 31, 2021
Daniel and team are always awesome. I completely trust them if they tell me something needs to be done and they will tell me if it is really not necessary. They are the best them if they tell me something needs to be done and they will tell me if it is really not necessary. They are the best More
by fncldoc
Employees Worked With
Daniel Clark
March 30, 2021
EXCELLENT CARE - Each time I come in they service me extremely well. From being ready when I arrive, to describing the service and costs planned, to keeping me informed along the way, I can always depen extremely well. From being ready when I arrive, to describing the service and costs planned, to keeping me informed along the way, I can always depend on the El Dorado Hills MB location. More
by srlbike
Employees Worked With
David Kaplan
March 30, 2021
Mercedes Benz at El Dorado Hills has provided me with exemplary service from every perspective. I have been extremely satisfied with the personnel because of their caring and professional attitude towar exemplary service from every perspective. I have been extremely satisfied with the personnel because of their caring and professional attitude towards all of my concerns. I would recommend this organization to all of my friends and associates. More
by perkins5807
Employees Worked With
Zach Shiner, Gayton DeRosa, Demi LeMarquand, Mike Lynch
March 27, 2021
Had brakes and motor mounts replaced. Was ready as promised employees were all very nice. Only problem was having to wait a long time to get the car as they were very busy promised employees were all very nice. Only problem was having to wait a long time to get the car as they were very busy More
by cdunnett
Employees Worked With
Gayton DeRosa
March 23, 2021
It’s conveniently located for me, the facility is clean and user-friendly, Communication is clear and prompt. My service rep is straight up, thorough and proactive. and user-friendly, Communication is clear and prompt. My service rep is straight up, thorough and proactive. More
by FRANZ1
Employees Worked With
Daniel Clark
March 22, 2021
Scheduled online. No record at arrival worked me in. 3 hours too long. Vandershoot is a great guy. He kept things moving. Good communicator. I’ll call to schedule next time hours too long. Vandershoot is a great guy. He kept things moving. Good communicator. I’ll call to schedule next time More
by Psouza37
Employees Worked With
Don Vanderschoot
