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Mercedes-Benz of El Dorado Hills
El Dorado Hills, CA
2,210 Reviews
If you are looking for a new or pre-owned Mercedes-Benz, you need to know who you can trust. At Mercedes-Benz of El Dorado Hills, we provide the vast inventory you are looking for, plus we have the auto repair and maintenance help you seek. As a premier Mercedes-Benz dealership in El Dorado Hills, we are conveniently located for all of your luxury car buying and care needs. Reach out to us today to get started and to meet our world-class team.
Located in the El Dorado Hills Town Center and conveniently accessed off Interstate 50, our building has received numerous accolades from the very beginning and has even recently undergone a complete remodel.
Mercedes-Benz of El Dorado Hills is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity, and fun!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,210 reviews
March 22, 2021
Scheduled online. No record at arrival worked me in. 3 hours too long. Vandershoot is a great guy. He kept things moving. Good communicator. I’ll call to schedule next time hours too long. Vandershoot is a great guy. He kept things moving. Good communicator. I’ll call to schedule next time More
by Psouza37
Verified CustomerEmployees Worked With
Don Vanderschoot
March 21, 2021
Daniel has been our guy for years. I will not even consider another dealer or another service advisor. His knowledge and dedication to service is outstanding. We will continue to use your dealer. consider another dealer or another service advisor. His knowledge and dedication to service is outstanding. We will continue to use your dealer. More
by MATLOCKMORMON87
Employees Worked With
Daniel Clark
March 20, 2021
After 8 Mercedes Benz I’ve bought my very last one happened to be the worst experience ever. I will NEVER not only never buy a car there I may never buy another MB. The worst salesperson Tony Soltero happened to be the worst experience ever. I will NEVER not only never buy a car there I may never buy another MB. The worst salesperson Tony Soltero has used car lot tactics. You guys have gone way way down in customer service/personnel More
by Lounett6
Employees Worked With
Pat Upright, Zach Shiner, Stephane Doize, Tony Soltero
March 19, 2021
Always efficient .Always on time. Always beyond my expectations ,just the best.. taking my car in for service is a pleasure. There is always a loaner waiting for me to keep my day going. expectations ,just the best.. taking my car in for service is a pleasure. There is always a loaner waiting for me to keep my day going. More
by viscovichkm
Employees Worked With
Gayton DeRosa
March 18, 2021
My salesman never returned any of my calls. Other than that I was very satisfied. My salesman was Derrick upright. Another salesman named Mike Zilverberg came to our home and helped setting our garage do that I was very satisfied. My salesman was Derrick upright. Another salesman named Mike Zilverberg came to our home and helped setting our garage door control. He went above and beyond . He was very helpful and I would buy another car from him, More
by e.pabis
Employees Worked With
Don Vanderschoot, Derek Upright, Mike Zilverberg
March 17, 2021
Courteous and friendly staff. Prompt and efficient. Will not waste your time or money. Great communication by text and or call. Easy to schedule for service. not waste your time or money. Great communication by text and or call. Easy to schedule for service. More
by c_beal82
Employees Worked With
Gayton DeRosa
March 12, 2021
Don was very informative about my car and made sure any additional upgrades such as mapping was installed. He helped me with all my needs. He is a great person to work with. additional upgrades such as mapping was installed. He helped me with all my needs. He is a great person to work with. More
by SPTRACEY
Employees Worked With
Don Vanderschoot
March 11, 2021
Although, I did not purchase my vehicle from this location. I want to say that I was really impressed with the hospitality received from Tony. location. I want to say that I was really impressed with the hospitality received from Tony. More
by geda07
Employees Worked With
Tony Soltero
March 10, 2021
I have experienced excellent service at Mercedes-Benz of El Dorado Hills. The staff have the perfect blend of friendliness and professionalism. And the facility is absolutely beautiful. El Dorado Hills. The staff have the perfect blend of friendliness and professionalism. And the facility is absolutely beautiful. More
by tk.lewis
Employees Worked With
Daniel Clark
March 10, 2021
MB of EDH cares about their customers. Countless times, they've gone out of the way to do a little extra to make the service experience easier on me. they've gone out of the way to do a little extra to make the service experience easier on me. More
by poimiroo@gmail.com
Employees Worked With
Don Vanderschoot, Gayton DeRosa
