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Mercedes-Benz of El Dorado Hills

El Dorado Hills, CA

3.9
2,209 Reviews
If you are looking for a new or pre-owned Mercedes-Benz, you need to know who you can trust. At Mercedes-Benz of El Dorado Hills, we provide the vast inventory you are looking for, plus we have the auto repair and maintenance help you seek. As a premier Mercedes-Benz dealership in El Dorado Hills, we are conveniently located for all of your luxury car buying and care needs. Reach out to us today to get started and to meet our world-class team. Located in the El Dorado Hills Town Center and conveniently accessed off Interstate 50, our building has received numerous accolades from the very beginning and has even recently undergone a complete remodel. Mercedes-Benz of El Dorado Hills is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity, and fun!
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1000 Mercedes Ln

El Dorado Hills, CA

95762

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Showing 2,209 reviews

March 21, 2021

Daniel has been our guy for years. I will not even consider another dealer or another service advisor. His knowledge and dedication to service is outstanding. We will continue to use your dealer. More

by MATLOCKMORMON87
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
Mar 25, 2021 -

Mercedes-Benz of El Dorado Hills responded

We're lucky to have Dan and a great service team! Thank you for your loyalty. We look forward to seeing you again~

March 20, 2021

After 8 Mercedes Benz I’ve bought my very last one happened to be the worst experience ever. I will NEVER not only never buy a car there I may never buy another MB. The worst salesperson Tony Soltero More

by Lounett6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pat Upright, Zach Shiner, Stephane Doize, Tony Soltero
Mar 25, 2021 -

Lounett6 responded

SURPRISE!!!! The number you provided is NON EXISTENT. Not surprised at all.

Mar 26, 2021 -

Mercedes-Benz of El Dorado Hills responded

We're sorry to hear your sales experience wasn't satisfactory and we apologize for your frustration. Please contact our general manager, Demi, at 916.567.5100 and he will be happy to speak with you.

March 19, 2021

Always efficient .Always on time. Always beyond my expectations ,just the best.. taking my car in for service is a pleasure. There is always a loaner waiting for me to keep my day going. More

by viscovichkm
Recommend Dealer
Yes
Employees Worked With
Gayton DeRosa
Mar 25, 2021 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the great review and thank you for your business!

March 18, 2021

My salesman never returned any of my calls. Other than that I was very satisfied. My salesman was Derrick upright. Another salesman named Mike Zilverberg came to our home and helped setting our garage do More

by e.pabis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Vanderschoot, Derek Upright, Mike Zilverberg
Mar 19, 2021 -

Mercedes-Benz of El Dorado Hills responded

We know good communication is imperative and we apologize you had an issue reaching your salesman. Please let us know if you any unresolved issues and we will be happy to help/

March 17, 2021

Courteous and friendly staff. Prompt and efficient. Will not waste your time or money. Great communication by text and or call. Easy to schedule for service. More

by c_beal82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gayton DeRosa
Mar 19, 2021 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the 5 star review!

March 12, 2021

Don was very informative about my car and made sure any additional upgrades such as mapping was installed. He helped me with all my needs. He is a great person to work with. More

by SPTRACEY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don Vanderschoot
Mar 19, 2021 -

Mercedes-Benz of El Dorado Hills responded

We're fortunate to have Don! Thank you for recognizing him with a 5 star review~

March 11, 2021

Although, I did not purchase my vehicle from this location. I want to say that I was really impressed with the hospitality received from Tony. More

by geda07
Recommend Dealer
Yes
Employees Worked With
Tony Soltero
Mar 19, 2021 -

Mercedes-Benz of El Dorado Hills responded

We truly value your business and will be happy to help you again in the future~

March 10, 2021

I have experienced excellent service at Mercedes-Benz of El Dorado Hills. The staff have the perfect blend of friendliness and professionalism. And the facility is absolutely beautiful. More

by tk.lewis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
Mar 11, 2021 -

Mercedes-Benz of El Dorado Hills responded

Our goal is your complete satisfaction. Thank you for the great review!

March 10, 2021

MB of EDH cares about their customers. Countless times, they've gone out of the way to do a little extra to make the service experience easier on me. More

by poimiroo@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Vanderschoot, Gayton DeRosa
Mar 11, 2021 -

Mercedes-Benz of El Dorado Hills responded

We think of our customers as part of the Mercedes Benz of El Dorado Hills family! Thank you for letting us know Gayton and our team earned a 5 star review~

March 09, 2021

Always great!! Thanks Guys!Work is done on time, done Always great!! Thanks Guys! Work is done on time, done well and car comes back clean. Staff is always helpful and cheerful. Hey to Robbie wh More

by benzgal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin and Jeff are super!, Daniel Clark
Mar 11, 2021 -

Mercedes-Benz of El Dorado Hills responded

Thanks for the 5 star review!

Mar 11, 2021 -

benzgal responded

You are all super to "Tommie" (my SL) and to Tim and me when we come for service..thanks so much! Mary Yaryan

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