Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of El Dorado Hills
El Dorado Hills, CA
2,209 Reviews
If you are looking for a new or pre-owned Mercedes-Benz, you need to know who you can trust. At Mercedes-Benz of El Dorado Hills, we provide the vast inventory you are looking for, plus we have the auto repair and maintenance help you seek. As a premier Mercedes-Benz dealership in El Dorado Hills, we are conveniently located for all of your luxury car buying and care needs. Reach out to us today to get started and to meet our world-class team.
Located in the El Dorado Hills Town Center and conveniently accessed off Interstate 50, our building has received numerous accolades from the very beginning and has even recently undergone a complete remodel.
Mercedes-Benz of El Dorado Hills is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity, and fun!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,209 reviews
January 16, 2021
after the service the car did not started the following day i am by San Diego visiting my son once i get back i need to take the car back to see what went wrong day i am by San Diego visiting my son once i get back i need to take the car back to see what went wrong More
by LILLYSKINKLE
Verified CustomerEmployees Worked With
Don Vanderschoot
January 15, 2021
Very Pleased with the service and care. I look forward to other opportunities to interact with the Mecerdes Benz of El Dorado Hills staff in the future. other opportunities to interact with the Mecerdes Benz of El Dorado Hills staff in the future. More
by DVDZUERCHER
Employees Worked With
Don Vanderschoot
January 15, 2021
We took our AMG in for regular maintenance and they had it for over two weeks. Then when we went to pick it up and found 2 other things were wrong that were not wrong when we took it in. Had to take it b it for over two weeks. Then when we went to pick it up and found 2 other things were wrong that were not wrong when we took it in. Had to take it back within one day as the items were major and now they have had the AMG for a month and they say will be other two weeks. Also, they are charging us for the additional work when they broke them at their shop. We understand AMG's are a little harder to work on, however this to us is unacceptable. One plus is they did give us a loaner car. Also want to say we take our GL550 there all the time and that always goes well. More
by TROBERTS7
Employees Worked With
Daniel Clark
January 14, 2021
Been using El Dorado Hills Mercedes-Benz for 16 years especially their service department. They have always been very helpful. Whenever I called to get information there are always there for me. Don Va especially their service department. They have always been very helpful. Whenever I called to get information there are always there for me. Don Vanderschoot my service adviser is the best. More
by rlkrodell
Employees Worked With
Don Vanderschoot
January 14, 2021
Everything was handled to my full satisfaction!! Nicely Done Art..This has been my fifth car through Mercedes, and they will continue to have my loyalty.. Done Art..This has been my fifth car through Mercedes, and they will continue to have my loyalty.. More
by sampinomike
Employees Worked With
Art Rose, Mike Lynch
January 13, 2021
It has been a pleasure owning our cars for over 15 years with the great and pleasant support from Daniel. There is no better service than at EDH Benz with the great and pleasant support from Daniel. There is no better service than at EDH Benz More
by TAG922
Employees Worked With
Daniel Clark
January 13, 2021
I have been taking my Benz to this dealership for 13 yrs bought it from this dealership and my car tech is 5star and trust worthy, Daniel is #1 in customer service bought it from this dealership and my car tech is 5star and trust worthy, Daniel is #1 in customer service More
by LADYMOORE04
Employees Worked With
Daniel Clark
January 12, 2021
Excellent customer service, as always from Don. He always take the time to diagnose the issues and try to resolve it, although I feel the GLC 300 2020 wind noise shields can be more insulated. Thank y always take the time to diagnose the issues and try to resolve it, although I feel the GLC 300 2020 wind noise shields can be more insulated. Thank you More
by TANGO168
Employees Worked With
Don Vanderschoot
January 12, 2021
Don provides excellent customer service. Because of him, I won't go anywhere else. Everyone is very professional and pleasant. MB of EDH knows how to treat their customers right. I won't go anywhere else. Everyone is very professional and pleasant. MB of EDH knows how to treat their customers right. More
by poppyhillvines
Employees Worked With
Don Vanderschoot
