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Mercedes-Benz of El Dorado Hills
El Dorado Hills, CA
2,210 Reviews
If you are looking for a new or pre-owned Mercedes-Benz, you need to know who you can trust. At Mercedes-Benz of El Dorado Hills, we provide the vast inventory you are looking for, plus we have the auto repair and maintenance help you seek. As a premier Mercedes-Benz dealership in El Dorado Hills, we are conveniently located for all of your luxury car buying and care needs. Reach out to us today to get started and to meet our world-class team.
Located in the El Dorado Hills Town Center and conveniently accessed off Interstate 50, our building has received numerous accolades from the very beginning and has even recently undergone a complete remodel.
Mercedes-Benz of El Dorado Hills is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity, and fun!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,210 reviews
January 02, 2021
Always happy with the service of Mercedes Benz El Dorado Hills. Don is helpful and thinks of every thing. Our car is running beautifully. Thank you. Hills. Don is helpful and thinks of every thing. Our car is running beautifully. Thank you. More
by vickifargo
Verified CustomerEmployees Worked With
Don Vanderschoot
January 01, 2021
Wonderful Dealership!!!We have purchased 12 cars at Wonderful Dealership!!! We have purchased 12 cars at least!!! Don Vandershoot is a Great Service Rep who is there for us and our family of 5!!! Wonderful Dealership!!! We have purchased 12 cars at least!!! Don Vandershoot is a Great Service Rep who is there for us and our family of 5!!! More
by wendihechtman
Employees Worked With
Don Vanderschoot
December 30, 2020
New tires were supposed be ordered for my car, but was informed hours after dropping my car off that they didn't get the tires. Being that this was a Saturday, they told me I could leave the car or pick i informed hours after dropping my car off that they didn't get the tires. Being that this was a Saturday, they told me I could leave the car or pick it up. I chose to leave it till Monday as they would work on it first thing. Well on Monday by late morning I still hadn't been called with an update so I called. I was told they got the wrong tires and would have them on Tuesday. I got the car and new tires on Tuesday, but was a very poor experience when other service appointments I've had here were good. Call it a one off? If it had only been a one day delay, I might agree, but a two day delay is not acceptable. More
by MBdriver
Employees Worked With
Cant Recall
December 28, 2020
This is the best dealership and always helpful professional yet friendly. I wish ALL the employees wore masks inside the dealership during the COVID crisis. professional yet friendly. I wish ALL the employees wore masks inside the dealership during the COVID crisis. More
by marshacarsha.60
Employees Worked With
Gayton DeRosa
December 27, 2020
We have bought three cars from this dealership. We keep coming back because of the service our cars receive after the sale (especially from Daniel!). coming back because of the service our cars receive after the sale (especially from Daniel!). More
by 123abc
Employees Worked With
Daniel Clark, Don Vanderschoot
December 25, 2020
Great and timely service. As always, David Kaplan was excellent. I think this is the third time I have brought my car in and again, the service was top notch! excellent. I think this is the third time I have brought my car in and again, the service was top notch! More
by KEELSIG1
Employees Worked With
David Kaplan
December 25, 2020
It was a disaster from the beginning. The only true courteous employee was the lady who took my request for an appointment over the phone. The others in the service dept. only seemed interested in how courteous employee was the lady who took my request for an appointment over the phone. The others in the service dept. only seemed interested in how they were going to charge me before it was even diagnosed. They wanted $1500 for a repair that I had done elsewhere for just over $200! Needless to say I will never be going back there for anything! More
by BluejemMarche
Employees Worked With
Gayton DeRosa
December 25, 2020
Conveniently located, quality work provided, friendly staff, professional services, nice and clean environment, drinks / refreshments provied, feel like home, loaner cars and Uber provided extra conveni staff, professional services, nice and clean environment, drinks / refreshments provied, feel like home, loaner cars and Uber provided extra convenience. More
by Min Yao
Employees Worked With
Lisa Brown, Jason Downing, Zach Shiner, Daniel Clark, Gayton DeRosa, Mike Lynch
December 25, 2020
Great parts service. Person who helped us was very knowledgeable and friendly. Would order parts from this dealership again for future needs. Thank you EDH knowledgeable and friendly. Would order parts from this dealership again for future needs. Thank you EDH More
by van.t.vi
Employees Worked With
Matt Coats
