Mercedes-Benz of El Dorado Hills

My tire gage alerted while on the freeway. Luckily I was one exit from the dealership. I drove straight there. I had a large nail in my tire. I needed all new tires and they had them In stock and were able one exit from the dealership. I drove straight there. I had a large nail in my tire. I needed all new tires and they had them In stock and were able to squeeze me in same day. Their promo they were running beat out America’s Tires and Les Schwab. More

The 3 stars is because I was sent away without the problem being fixed. There wasn't an effort made by calling another service department or perhaps a main information center to get help. So the lon problem being fixed. There wasn't an effort made by calling another service department or perhaps a main information center to get help. So the long and short of it, is I still have a car that isn't fixed. Then, I was charged for this. The only reason I am giving it 3 stars is because we have worked with Don before and he is always nice and helpful. The other reason is Mr.Taylor, the manager was great in an effort to help with this issue. Although it is still not fixed only because of me and Covid, I have hopes that it will be. More

Always easy to deal with Mercedes-Benz Of El Dorado Hills Don does a fantastic job and Service and Demi did a great job selling me my GLC 300 Don does a fantastic job and Service and Demi did a great job selling me my GLC 300 More

Don makes the service department a pleasure. Love this guy. I've never enjoyed after purchase dealings until now. I never want him to retire. guy. I've never enjoyed after purchase dealings until now. I never want him to retire. More

I commend this dealership for its responsiveness to its customer's needs. Each time I have been there, the Service Department has done an excellent job is addressing the issue. customer's needs. Each time I have been there, the Service Department has done an excellent job is addressing the issue. More

Always great service. Dan has been my service advisor for several years and has provided consistently outstanding service with timely updates on the progress of the work being done for several years and has provided consistently outstanding service with timely updates on the progress of the work being done More

What a great experience. I recently bought a 1973 450 SL and brought it to MB of EDH to put together a plan on how to repair it mechanically. Don did EXACTLY what he said he would do, and provided a road m and brought it to MB of EDH to put together a plan on how to repair it mechanically. Don did EXACTLY what he said he would do, and provided a road map for me on what repairs to prioritize. Just top quality service. More

Daniel is the best! He always does the right thing and looks out for our best interest. When things don't go as they should, he always finds best solution. looks out for our best interest. When things don't go as they should, he always finds best solution. More

Both Don and Gayton are professionals of the true sense. They always provide very friendly service. It's always a pleasurable experience for me. Thanks. They always provide very friendly service. It's always a pleasurable experience for me. Thanks. More

Outstanding service as always. I have been a customer for the past 15 years. Mercedes at El Dorado Hills has been offering a superb service. the past 15 years. Mercedes at El Dorado Hills has been offering a superb service. More