Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of El Dorado Hills
El Dorado Hills, CA
2,211 Reviews
If you are looking for a new or pre-owned Mercedes-Benz, you need to know who you can trust. At Mercedes-Benz of El Dorado Hills, we provide the vast inventory you are looking for, plus we have the auto repair and maintenance help you seek. As a premier Mercedes-Benz dealership in El Dorado Hills, we are conveniently located for all of your luxury car buying and care needs. Reach out to us today to get started and to meet our world-class team.
Located in the El Dorado Hills Town Center and conveniently accessed off Interstate 50, our building has received numerous accolades from the very beginning and has even recently undergone a complete remodel.
Mercedes-Benz of El Dorado Hills is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity, and fun!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,211 reviews
December 09, 2020
Both Don and Gayton are professionals of the true sense. They always provide very friendly service. It's always a pleasurable experience for me. Thanks. They always provide very friendly service. It's always a pleasurable experience for me. Thanks. More
by joew94th
Verified CustomerEmployees Worked With
Don Vanderschoot, Gayton DeRosa
December 06, 2020
Great and friendly service. Love the pick-up and drop-off service. Convenient hours. This minimum 25 words is absolutely STUPID. Next time i will NOT provide any feedback. People are busy. Who ever desi service. Convenient hours. This minimum 25 words is absolutely STUPID. Next time i will NOT provide any feedback. People are busy. Who ever design this requirement is NOT the best tool on the shed. More
by vhendra
Employees Worked With
David Kaplan
December 05, 2020
It was a pleasure dealing with JT, obviously an experienced salesman with golden credentials, during our purchase of a new GLR 450 SUV. I was actually just kicking tires while my ML was being servi experienced salesman with golden credentials, during our purchase of a new GLR 450 SUV. I was actually just kicking tires while my ML was being serviced and within a couple days I was a happy owner of a new beautiful 6-seat SUV with 147 gadgets that my wife could not leave without...as the saying goes..."happy wife, happy life". More
by THEBOBISGROUP
Employees Worked With
J.T. Glessner
December 05, 2020
Dale has over the years always provided excellent service for all my Mercedes and my purchasing all the cars from this dealership has been a challenge with amicable results. Dale and IT need to be commende for all my Mercedes and my purchasing all the cars from this dealership has been a challenge with amicable results. Dale and IT need to be commended for the down-to-earth demeaner and for the always-ready-to-help attitude. More
by THEBOBISGROUP
Employees Worked With
Zach Shiner, Daniel Clark, Don Vanderschoot, J.T. Glessner
December 04, 2020
Always the best. I am greeted and treated with professionalism and care. Don Vanderschoot is both personable and professional. Thank you for caring every time. professionalism and care. Don Vanderschoot is both personable and professional. Thank you for caring every time. More
by corrilou
Employees Worked With
Don Vanderschoot
December 04, 2020
My experience was excellent, gayton always takes care of the necessities of my vehicles. Gayton has been my adviser for a few years. Always pleasant and professional. Happy holidays thank you the necessities of my vehicles. Gayton has been my adviser for a few years. Always pleasant and professional. Happy holidays thank you More
by missmariposa007
Employees Worked With
Gayton DeRosa
December 04, 2020
The best dealer experience in my entire life and I just reached 64 years of age. Impeccable customer service whether it is sales, service or the parts desk. Gorgeous facility and top-notch showroom. Defini reached 64 years of age. Impeccable customer service whether it is sales, service or the parts desk. Gorgeous facility and top-notch showroom. Definitely the place for my next car purchase. More
by JLOCHAB
Employees Worked With
Pat Upright, Daniel Clark, Derek Upright
December 04, 2020
Always easy to have my car serviced. Hope Don will never leave, very profession Really appreciated how when my car was returned, it had been washed. leave, very profession Really appreciated how when my car was returned, it had been washed. More
by gshortrbw
Employees Worked With
Don Vanderschoot
