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Mercedes-Benz of El Dorado Hills
El Dorado Hills, CA
2,211 Reviews
If you are looking for a new or pre-owned Mercedes-Benz, you need to know who you can trust. At Mercedes-Benz of El Dorado Hills, we provide the vast inventory you are looking for, plus we have the auto repair and maintenance help you seek. As a premier Mercedes-Benz dealership in El Dorado Hills, we are conveniently located for all of your luxury car buying and care needs. Reach out to us today to get started and to meet our world-class team.
Located in the El Dorado Hills Town Center and conveniently accessed off Interstate 50, our building has received numerous accolades from the very beginning and has even recently undergone a complete remodel.
Mercedes-Benz of El Dorado Hills is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity, and fun!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,211 reviews
November 24, 2020
great and prompt service, really appreciate the great and prompt service, really appreciate the atmosphere as well. No one wants to get their car worked on, but you all make it a pleasure. thank great and prompt service, really appreciate the atmosphere as well. No one wants to get their car worked on, but you all make it a pleasure. thank you. More
by sarahdforest
Verified CustomerEmployees Worked With
David Kaplan
November 23, 2020
JT was fantastic, easy to talk to and work with, and a ball of positive energy! Easiest car transaction of my life. Every one at Mercedes Benz Eldorado Hills is so personable and nice and just an over all ball of positive energy! Easiest car transaction of my life. Every one at Mercedes Benz Eldorado Hills is so personable and nice and just an over all amazing experience! More
by ackley.cleo
Employees Worked With
Pat Upright, Demi LeMarquand, Mike Lynch, J.T. Glessner
November 22, 2020
David is always friendly and helpful. Convenient location to other shopping while you wait, also nice to have drinks and snacks in the waiting area. Nice to get a car wash during each service. location to other shopping while you wait, also nice to have drinks and snacks in the waiting area. Nice to get a car wash during each service. More
by CRYSTAL18
Employees Worked With
David Kaplan
November 21, 2020
Always good experience at El Dorado Hills Mercedes. Friendly, knowledgeable and efficient. I have no further comments to make but your form requires 25 words. Friendly, knowledgeable and efficient. I have no further comments to make but your form requires 25 words. More
by REDWILLOWBOB
Employees Worked With
David Kaplan
November 20, 2020
My experiences with the service department have all been vey positive. The employee at this dealership are all very courteous and they take a genuine interest in resolving the issues presented. A special vey positive. The employee at this dealership are all very courteous and they take a genuine interest in resolving the issues presented. A special thanks to Lisa Brown and Matt Coats for helping address my issues. More
by mauricio.leiva
Employees Worked With
Lisa Brown
November 20, 2020
Thank you JT, Zach and Ryan for your help! I appreciate the excellent service and quality product. I highly recommend because of their care, hard work and commitment to excellence!! Thank you all!! the excellent service and quality product. I highly recommend because of their care, hard work and commitment to excellence!! Thank you all!! More
by KristoferTan7
Employees Worked With
Ryan Christ, J.T. Glessner
November 20, 2020
J.T. was very helpful and patient helping me ordering my 2021 GLE. On delivery he took the time to go over the operation of every accessory. After the sale he contacted be a few days later to check if all w 2021 GLE. On delivery he took the time to go over the operation of every accessory. After the sale he contacted be a few days later to check if all was well. I had some questions and went to the dealership and JT helped me out. I would recommend JT and MB of EDH to my friends and family. More
by donbert
Employees Worked With
Demi LeMarquand, J.T. Glessner
November 20, 2020
JT and Mercedes-Benz of EDH were great! JT accommodated my busy schedule, was extremely responsive, and great to work with. He made me feel like I joined the Mercedes-Benz family, not just that I bought a my busy schedule, was extremely responsive, and great to work with. He made me feel like I joined the Mercedes-Benz family, not just that I bought a car. More
by KLEDH
Employees Worked With
Mike Lynch, J.T. Glessner
November 19, 2020
They really went beyond expectations to satisfy our needs and make our purchase experience so pleasant. Great follow up during and after the purchase process. and make our purchase experience so pleasant. Great follow up during and after the purchase process. More
by minniesanford
Employees Worked With
Jared Ivey, J.T. Glessner
