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Mercedes-Benz of El Dorado Hills
El Dorado Hills, CA
2,211 Reviews
If you are looking for a new or pre-owned Mercedes-Benz, you need to know who you can trust. At Mercedes-Benz of El Dorado Hills, we provide the vast inventory you are looking for, plus we have the auto repair and maintenance help you seek. As a premier Mercedes-Benz dealership in El Dorado Hills, we are conveniently located for all of your luxury car buying and care needs. Reach out to us today to get started and to meet our world-class team.
Located in the El Dorado Hills Town Center and conveniently accessed off Interstate 50, our building has received numerous accolades from the very beginning and has even recently undergone a complete remodel.
Mercedes-Benz of El Dorado Hills is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity, and fun!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,211 reviews
November 03, 2020
Always top notch service - from concierge to the service advisor to the cashier - everyone is always professional and helpful. Specifically Daniel is the best service advisor in town! advisor to the cashier - everyone is always professional and helpful. Specifically Daniel is the best service advisor in town! More
by JOSHW
Verified CustomerEmployees Worked With
Daniel Clark
November 02, 2020
I think that the car was not properly inspected and checked out before it was delivered to us. We brought the vehicle back 3 times in the first 2 weeks for minor things that we shouldn't have had to d checked out before it was delivered to us. We brought the vehicle back 3 times in the first 2 weeks for minor things that we shouldn't have had to deal with. It makes me wonder about the level of quality control going into these cars, especially when one considers the price of them. Other than that, Jared, Matt and everyone else we dealt with was very professional and pleasant. More
by JDALY1
Employees Worked With
Jared Ivey, Matt Coats
November 01, 2020
Gayton always takes care of my service needs. El Dorado Mercedes does a great job and the customer service is excellent. Worth the trip to go there. Mercedes does a great job and the customer service is excellent. Worth the trip to go there. More
by WCALLEN
Employees Worked With
Gayton DeRosa
October 31, 2020
The dealership did another great job. Installed new set of tires. Car now feels great again. I definitely will be back again the next time I need service. of tires. Car now feels great again. I definitely will be back again the next time I need service. More
by JDB
Employees Worked With
Kevin Hewitt, Jeff Griffin, Daniel Clark
October 30, 2020
There is a good reason my husband and I keep coming back to Rocklin MZB Two words ANDREW RIDGE!!!! This young man goes above and beyond in making sure we have EXACTLY what we are looking for We have had o to Rocklin MZB Two words ANDREW RIDGE!!!! This young man goes above and beyond in making sure we have EXACTLY what we are looking for We have had only positive experiences with Andrew. We have sent friends to Andrew and ourselves purchased several cars. We live four hours away and yes we also have a Mercedes dealership here in Monterey but we are spoiled by Andrew and choose to do business with him We hope you know what a GEM you have working for you This I am sorry to say is very overdue. Thank you Andrew Cece Chazen More
by ccchazen0
Employees Worked With
ANDREW RIDGE
October 30, 2020
Gayton always takes care of my needs. He goes above and beyond to keep my loyalty. I love my Mercedes and appreciate MB of El Dorado Hills keeping it running! beyond to keep my loyalty. I love my Mercedes and appreciate MB of El Dorado Hills keeping it running! More
by FIRENZED
Employees Worked With
Gayton DeRosa
October 30, 2020
Daniel is always a pleasure to work with and is always on top of his game. Always satisfied with my experiences at Mercedes Benz of El Dorado Hills. top of his game. Always satisfied with my experiences at Mercedes Benz of El Dorado Hills. More
by THREEPUTT0
Employees Worked With
Daniel Clark
October 29, 2020
good proximity, wish the folks working here wear face masks and provide safety a higher priority. went for a factory service and it was handled quickly masks and provide safety a higher priority. went for a factory service and it was handled quickly More
by aiyahs
Employees Worked With
Rick Craine
