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Mercedes-Benz of El Dorado Hills
El Dorado Hills, CA
2,211 Reviews
If you are looking for a new or pre-owned Mercedes-Benz, you need to know who you can trust. At Mercedes-Benz of El Dorado Hills, we provide the vast inventory you are looking for, plus we have the auto repair and maintenance help you seek. As a premier Mercedes-Benz dealership in El Dorado Hills, we are conveniently located for all of your luxury car buying and care needs. Reach out to us today to get started and to meet our world-class team.
Located in the El Dorado Hills Town Center and conveniently accessed off Interstate 50, our building has received numerous accolades from the very beginning and has even recently undergone a complete remodel.
Mercedes-Benz of El Dorado Hills is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity, and fun!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,211 reviews
October 24, 2020
The sales consultant J.T. Glessner was professional, knowledgeable, and received outstanding service. The sales process very efficient and strongly recommend J.T. Glessner for your next purchase. The ot knowledgeable, and received outstanding service. The sales process very efficient and strongly recommend J.T. Glessner for your next purchase. The other staff Matt Coats also was great help to arrange the repair service and advice. More
by transcivil
Verified CustomerEmployees Worked With
Mike Lynch, Matt Coats, J.T. Glessner
October 24, 2020
They have upped their game and I appreciate the good customer service. The ride along with the service tech was pleasant and he picked up on the problem immediately. Great work! customer service. The ride along with the service tech was pleasant and he picked up on the problem immediately. Great work! More
by MARYALICEMORENCY
Employees Worked With
Daniel Clark, Matt Coats
October 23, 2020
I can always rely on quality work. Friendly atmosphere. Gayton will always make sure I know up front what is needed, what I can wait on. I’m feel relaxed dealing with him. Gayton will always make sure I know up front what is needed, what I can wait on. I’m feel relaxed dealing with him. More
by RUEY.Simkins
Employees Worked With
Gayton DeRosa
October 22, 2020
Outstanding service it creates value with the brand and give me confidence with workmen ship. Can’t put price on service and feeling of reliability they have created Well done give me confidence with workmen ship. Can’t put price on service and feeling of reliability they have created Well done More
by ldedier
Employees Worked With
Don Vanderschoot
October 22, 2020
The service team is top notch. I have never had a bad experience with sales or service at this dealer. I wish more service departments were this good. experience with sales or service at this dealer. I wish more service departments were this good. More
by onechantz
Employees Worked With
Jason Downing, Daniel Clark, Don Vanderschoot, Gayton DeRosa, David Kaplan, Matt Coats, Rick Craine
October 21, 2020
The service team always does an amazing job for us! Thank you for all you do for us and our vehicles! We actually just bought our 2nd MBZ with you all and are loving it! Thank you for all you do for us and our vehicles! We actually just bought our 2nd MBZ with you all and are loving it! More
by renee17
Employees Worked With
Don Vanderschoot
October 17, 2020
Daniel Clark did a great job. We had a warranty claim that was taken care of very promptly. Daniel was very friendly and kind. It was a Great experience. that was taken care of very promptly. Daniel was very friendly and kind. It was a Great experience. More
by steven6450
Employees Worked With
Daniel Clark
October 17, 2020
Excellent service professional people I took my Mercedes Benz for a recall and they took care of it friendly people fast service I liked it Benz for a recall and they took care of it friendly people fast service I liked it More
by elioaguilar76
Employees Worked With
Jason Downing, Daniel Clark, Don Vanderschoot, Gayton DeRosa, David Kaplan, Matt Coats, Rick Craine
October 16, 2020
Service was excellent, and as always they treat their customers great, shuttle to home and pick up when service was done. Couldn't ask more! customers great, shuttle to home and pick up when service was done. Couldn't ask more! More
by dbrenning
Employees Worked With
Don Vanderschoot, Gayton DeRosa
