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Mercedes-Benz of El Dorado Hills
El Dorado Hills, CA
2,209 Reviews
If you are looking for a new or pre-owned Mercedes-Benz, you need to know who you can trust. At Mercedes-Benz of El Dorado Hills, we provide the vast inventory you are looking for, plus we have the auto repair and maintenance help you seek. As a premier Mercedes-Benz dealership in El Dorado Hills, we are conveniently located for all of your luxury car buying and care needs. Reach out to us today to get started and to meet our world-class team.
Located in the El Dorado Hills Town Center and conveniently accessed off Interstate 50, our building has received numerous accolades from the very beginning and has even recently undergone a complete remodel.
Mercedes-Benz of El Dorado Hills is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity, and fun!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,209 reviews
September 30, 2020
My mercedes would not start and I had to be towed to this dealership. I had waited over six hours for a tow due to smoke and covid pre cautions. We walked in and we were greeted by the service departmen this dealership. I had waited over six hours for a tow due to smoke and covid pre cautions. We walked in and we were greeted by the service department team. We waited only a few minutes until we were seen by Don. He helped us through the whole process. I look forward to bringing my car back in when service is needed. More
by LMAGNANI22
Verified CustomerEmployees Worked With
Don Vanderschoot
September 29, 2020
Great service! The experience was very easy and the team was professional and good to work with. I love my new Mercedes and would highly recommend this location. was professional and good to work with. I love my new Mercedes and would highly recommend this location. More
by chrnutting
Employees Worked With
Art Rose
September 27, 2020
Key switch replacement , dealer only partVery fast Key switch replacement , dealer only part Very fast service but surprised the part failed on a 9 year old car, my ML was 22 years and never failed Key switch replacement , dealer only part Very fast service but surprised the part failed on a 9 year old car, my ML was 22 years and never failed More
by YEV4SKI
Employees Worked With
Don Vanderschoot, Gayton DeRosa
September 26, 2020
Very responsive and timely. The work was good. It’s just very expensive. But they are dependable. They diagnosed my problem, axe a recommendation and then made the necessary repairs. very expensive. But they are dependable. They diagnosed my problem, axe a recommendation and then made the necessary repairs. More
by mendocom787
Employees Worked With
David Kaplan
September 26, 2020
Dave got my vehicle in and out in record time. Even though my vehicle was not new the work done was covered under warranty and he made that happen. though my vehicle was not new the work done was covered under warranty and he made that happen. More
by PSTBB
Employees Worked With
David Kaplan
September 26, 2020
Always a pleasant experience. David is an excellent service associate. Facility is always spotless and the coffee machine is pretty cool. Will continue to service my GLE350 with Mercedes of El Dorado H service associate. Facility is always spotless and the coffee machine is pretty cool. Will continue to service my GLE350 with Mercedes of El Dorado Hills. More
by CHRISONEILL16
Employees Worked With
David Kaplan
September 25, 2020
The service advisor Daniel Clark did an awesome job and made everything very easy and enjoyable !!! This is the best dealer service we have ever had !!! made everything very easy and enjoyable !!! This is the best dealer service we have ever had !!! More
by steven6450
Employees Worked With
Daniel Clark
September 25, 2020
Don Vanderschoot takes care of our cars for over 10 years and we always have 100% satisfactions. I strongly recommend requesting him if you are first service-client for service ED Hills MBZ. and we always have 100% satisfactions. I strongly recommend requesting him if you are first service-client for service ED Hills MBZ. More
by Tony and Liz
Employees Worked With
Don Vanderschoot
September 25, 2020
Professional, courteous, and friendly staff. Clean, top notch facilities. Don Vanderschoot stays on top of job and explains repairs in layman's terms if asked. notch facilities. Don Vanderschoot stays on top of job and explains repairs in layman's terms if asked. More
by wnzglobal
Employees Worked With
Don Vanderschoot
September 24, 2020
We live in Montana and were visiting the area so decided to get the car maintenance done a few hundred miles earlier than needed so that we could get the excellent service we are used to with you guys! As to get the car maintenance done a few hundred miles earlier than needed so that we could get the excellent service we are used to with you guys! As usual your guys were awesome and the service was excellent. I miss the quality of service that your team provides in Montana! More
by jreffner1
Employees Worked With
Jason Downing, Daniel Clark
