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Mercedes-Benz of El Dorado Hills
El Dorado Hills, CA
2,215 Reviews
If you are looking for a new or pre-owned Mercedes-Benz, you need to know who you can trust. At Mercedes-Benz of El Dorado Hills, we provide the vast inventory you are looking for, plus we have the auto repair and maintenance help you seek. As a premier Mercedes-Benz dealership in El Dorado Hills, we are conveniently located for all of your luxury car buying and care needs. Reach out to us today to get started and to meet our world-class team.
Located in the El Dorado Hills Town Center and conveniently accessed off Interstate 50, our building has received numerous accolades from the very beginning and has even recently undergone a complete remodel.
Mercedes-Benz of El Dorado Hills is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity, and fun!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,215 reviews
October 03, 2020
The appointment had been made days earlier, but it took too long to mount four tires. This usually can be accomplished in 90 minutes in most shops. too long to mount four tires. This usually can be accomplished in 90 minutes in most shops. More
by REHCHOIR
Verified CustomerEmployees Worked With
Gayton DeRosa
October 03, 2020
Very good service. It is easy to make appt., staff very friendly, professional. The service has done fast. The facility is very clean with nice drink. friendly, professional. The service has done fast. The facility is very clean with nice drink. More
by lilideng835
Employees Worked With
Jason Downing, Gayton DeRosa
October 02, 2020
good communication - let me know the scope of work, when it would be finished and was pleasant to work with. He was able to get something covered under warranty for me. Car was ready when promised. Easy it would be finished and was pleasant to work with. He was able to get something covered under warranty for me. Car was ready when promised. Easy drop off and pick up More
by SBOIKE
Employees Worked With
Gayton DeRosa
October 02, 2020
upon arrival for maintenance, actually the car was recalled and it needed at least a day to repair. Did not offer a loaner car. It could be better service. recalled and it needed at least a day to repair. Did not offer a loaner car. It could be better service. More
by fwirisng
Employees Worked With
David Kaplan
October 02, 2020
Amazing Service Center! They greeted me as I drove up, walked me through the service estimate and had my car back to me in hours. walked me through the service estimate and had my car back to me in hours. More
by JIM@JIMTOBINPRODUCTIONS.COM
Employees Worked With
Daniel Clark, Gayton DeRosa
September 30, 2020
Awesome job! The whole team were a pleasure to work with. Financing was a breeze, service people were very professional. I absolutely love love my new Mercedes! I would defiantly recommend this group to anyo Financing was a breeze, service people were very professional. I absolutely love love my new Mercedes! I would defiantly recommend this group to anyone looking for a new Mercedes. More
by sarah44
Employees Worked With
Peter Agerton, Mike Lynch, Matt Coats
September 30, 2020
My mercedes would not start and I had to be towed to this dealership. I had waited over six hours for a tow due to smoke and covid pre cautions. We walked in and we were greeted by the service departmen this dealership. I had waited over six hours for a tow due to smoke and covid pre cautions. We walked in and we were greeted by the service department team. We waited only a few minutes until we were seen by Don. He helped us through the whole process. I look forward to bringing my car back in when service is needed. More
by LMAGNANI22
Employees Worked With
Don Vanderschoot
September 29, 2020
Great service! The experience was very easy and the team was professional and good to work with. I love my new Mercedes and would highly recommend this location. was professional and good to work with. I love my new Mercedes and would highly recommend this location. More
by chrnutting
Employees Worked With
Art Rose
September 27, 2020
Key switch replacement , dealer only partVery fast Key switch replacement , dealer only part Very fast service but surprised the part failed on a 9 year old car, my ML was 22 years and never failed Key switch replacement , dealer only part Very fast service but surprised the part failed on a 9 year old car, my ML was 22 years and never failed More
by YEV4SKI
Employees Worked With
Don Vanderschoot, Gayton DeRosa
September 26, 2020
Dave got my vehicle in and out in record time. Even though my vehicle was not new the work done was covered under warranty and he made that happen. though my vehicle was not new the work done was covered under warranty and he made that happen. More
by PSTBB
Employees Worked With
David Kaplan
