Mercedes-Benz of El Dorado Hills

David Kaplan Review We've been very impressed with David since we started taking our GLE to EDH. He's always very helpful and provides timely updates on the progress. We've been very impressed with David since we started taking our GLE to EDH. He's always very helpful and provides timely updates on the progress. More

Prompt service It’s annoying to be forced to write a review to submit a rating! It’s annoying to be forced to write a review to submit a rating! It’s annoying to b It’s annoying to be forced to write a review to submit a rating! It’s annoying to be forced to write a review to submit a rating! It’s annoying to be forced to write a review to submit a rating! More

I am always beyond pleased with David Kaplan and his team. Always At service and courteous. I purchased a used older Mercedes with low miles and needless to say it’s been a rather difficult journey. D team. Always At service and courteous. I purchased a used older Mercedes with low miles and needless to say it’s been a rather difficult journey. David, always accommodating to getting the Mercedes in quickly and effectively. If ur wasn’t for how good and respectful he is, I would have bailed on the car a while ago. I am not sure that I will ever purchase a Mercedes again, but the service i receive with it, is Top Notch.... More

Daniel Clark is my favorit Service Rep. Daniel Clark is the best service Rep. I've ever known. He lays out what's wrong and what's necessary in the short and long term needs. Daniel Clark is the best service Rep. I've ever known. He lays out what's wrong and what's necessary in the short and long term needs. More

Trusted Service Advisor Daniel Clark has been my service advisor since 2009, servicing a wide variety of cars; ranging from C-class all the way up to the AMG E63s. Daniel is Daniel Clark has been my service advisor since 2009, servicing a wide variety of cars; ranging from C-class all the way up to the AMG E63s. Daniel is highly professional, great customer skills, always helping regardless on what the issue is. More

As great an experience it has been to get the car serviced here, the sales experience has been the exact opposite. I like the cars themselves too but doubt that I’ll be buying one from here. serviced here, the sales experience has been the exact opposite. I like the cars themselves too but doubt that I’ll be buying one from here. More

Staff was extermely Friendly...But they tried to rip me off. I brought in my 2016 Mercedes in as I was having issues with the moon roof. After examining the issue, I was told the entire system would need to be I brought in my 2016 Mercedes in as I was having issues with the moon roof. After examining the issue, I was told the entire system would need to be replaced, which would cost $2,700. I went to a European car specialist mechanic and he stated the issue was a $99 piece. They charged me for the piece and an hour labor for a total of 235. So yes, the Mercedes Dealership staff extremely friendly and response. But I'd rather take rude and honest over nice and lying any day. More

Happy Customer When I bought my car it had a rattle and wind noise when driving on the freeway. The service area found all the issues and fixed them. They had to k When I bought my car it had a rattle and wind noise when driving on the freeway. The service area found all the issues and fixed them. They had to keep the car for a few days, but no problem, I was given a 2020 loaner car to use. Very happy with the service! More

They go above and beyond to help customers. keep up the great work. Dave Kaplan is a Rockstar and helped me resolve all open issues. great work. Dave Kaplan is a Rockstar and helped me resolve all open issues. More

From purchase to service the experience has been outstanding. Our salesman Mike has been a very supportive and has provided personal customer service. We will use this dealership for all our Mercede outstanding. Our salesman Mike has been a very supportive and has provided personal customer service. We will use this dealership for all our Mercedes needs. More