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Mercedes-Benz of El Dorado Hills
El Dorado Hills, CA
2,211 Reviews
If you are looking for a new or pre-owned Mercedes-Benz, you need to know who you can trust. At Mercedes-Benz of El Dorado Hills, we provide the vast inventory you are looking for, plus we have the auto repair and maintenance help you seek. As a premier Mercedes-Benz dealership in El Dorado Hills, we are conveniently located for all of your luxury car buying and care needs. Reach out to us today to get started and to meet our world-class team.
Located in the El Dorado Hills Town Center and conveniently accessed off Interstate 50, our building has received numerous accolades from the very beginning and has even recently undergone a complete remodel.
Mercedes-Benz of El Dorado Hills is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity, and fun!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,211 reviews
July 30, 2020
MB Happy We have always been treated very well at MB of El Dorado Hills. Most of our experience is with the service department and they are great. We have always been treated very well at MB of El Dorado Hills. Most of our experience is with the service department and they are great. More
by bbling
Verified CustomerEmployees Worked With
Gayton DeRosa
July 30, 2020
Replace gas cap cover Excellent service but I thought the price to replace the cap cover was very high. The cover is 6"x 10" and it had broken off. Over $400 to replace i Excellent service but I thought the price to replace the cap cover was very high. The cover is 6"x 10" and it had broken off. Over $400 to replace it was very high. More
by laurie6
Employees Worked With
Gayton DeRosa
July 29, 2020
Don makes every visit seamless It was an easy fix, replacing a lost key, but as always Don greeted me with kindness & directed me to the parts department to order the replacement ke It was an easy fix, replacing a lost key, but as always Don greeted me with kindness & directed me to the parts department to order the replacement key. More
by gail_yee
Employees Worked With
All the service guys that check you in & prep your car as wonderful also. Make you feel important., Don Vanderschoot
July 28, 2020
Don is great A noise was coming from the front of out GLS. Don noticed we had baby seats in the car and immediately said that he would advise not to drive the car A noise was coming from the front of out GLS. Don noticed we had baby seats in the car and immediately said that he would advise not to drive the car and got us into a rental for the weekend. He figured out the problem with his techs and got the car back to us good as new by the end of the week. Great service. More
by ajmehta1
Employees Worked With
Don Vanderschoot
July 28, 2020
profesional and completely satisfied the assistant service manager (DANIEL) has been the primary reason I still own this CLK-500-conv this car has 290,000 miles its been Daniel who has r the assistant service manager (DANIEL) has been the primary reason I still own this CLK-500-conv this car has 290,000 miles its been Daniel who has recommend what I needed to do in regards to the service and adjustments that keep this car running great my family are all car dealers in NEW JERSEY & NEW YORK so growing up in the environment you know the difference so I must tell you what a pleasure it is bringing my car into the Eldorado dealership, Im confident that I will be treated fairly Tom Corona More
by TOMCEE@att.net
Employees Worked With
Daniel Clark
July 26, 2020
Very friendly atmosphere. Work gets done on a timely manner. You are greeted with very friendly personnel. Loaner car is excellent. Workmanship is done professionally. manner. You are greeted with very friendly personnel. Loaner car is excellent. Workmanship is done professionally. More
by alohagirlee
Employees Worked With
Gayton DeRosa
July 23, 2020
The service person was rude and unprofessional He looked overworked and under paid never made eye contact, was quick and short mannered . Blah blah blah overworked and under paid never made eye contact, was quick and short mannered . Blah blah blah More
by MARGIE.SOHANI
Employees Worked With
Gayton DeRosa
July 23, 2020
Excellent Service Mercedes Benz of EDH provides consistently excellent service. Daniel has great communication skills. I'm never kept in the dark as to what my vehicl Mercedes Benz of EDH provides consistently excellent service. Daniel has great communication skills. I'm never kept in the dark as to what my vehicle needs. I highly recommend this service center. More
by TERI
Employees Worked With
Daniel Clark
July 23, 2020
Excellent customer service as usual from Gabe and the staff. Always get the job done on time and satisfied. Would recommend Mercedes-Benz of El Dorado Hills to everyone. staff. Always get the job done on time and satisfied. Would recommend Mercedes-Benz of El Dorado Hills to everyone. More
by qqq3366
Employees Worked With
Gayton DeRosa
