Mercedes-Benz of El Dorado Hills

They are always professional and they always return my vehicle to me in a cleaner state than I left it. They have excellent communication tools to help me stay informed during the process. The service r vehicle to me in a cleaner state than I left it. They have excellent communication tools to help me stay informed during the process. The service representatives are top notch and the level of customer service is unbeatable. More

I have left several messages in regards to this entire dealership (other than ONE service writer!) who refused to wear a mask even inside the dealership and/or speaking with customers! Unacceptable! No dealership (other than ONE service writer!) who refused to wear a mask even inside the dealership and/or speaking with customers! Unacceptable! No one has returned my calls, emails, etc. More

C300 software update David assisted me in getting a software update completer on my 2017 C300. He was very friendly, helpful and professional. He also answered some questi David assisted me in getting a software update completer on my 2017 C300. He was very friendly, helpful and professional. He also answered some questions I had on the Bluetooth. I appreciated that everyone had masks on and that mine and their safety was important. So far, I have been very happy with the dealership. I do not feel forgotten after purchasing the car like I have felt at other dealerships. More

Did a great job getting my car in and the sterio fixed. Great customer service, I always bring my Mercedes-benz C400 to Eldorado Hills Mercedes-benz. Great customer service, I always bring my Mercedes-benz C400 to Eldorado Hills Mercedes-benz. More

You could never go wrong with getting service from David. He's extremely helpful, respectful, and works more like a friend helping to resolve your issues than an employee. Top notch individual. He's extremely helpful, respectful, and works more like a friend helping to resolve your issues than an employee. Top notch individual. More

Excellent customer service All I can say is that the services provided by the El Dorado Hills location is exceptionally superb. From the time that we made the purchase, to any s All I can say is that the services provided by the El Dorado Hills location is exceptionally superb. From the time that we made the purchase, to any services needed including follow ups by representatives, it's just an amazing experience overall. More

Daniel is a terrific service representative. Good communicator. Through....pays attention to detail. Thoughtful. Daniel, and the exception service, is why I continue using EDH. communicator. Through....pays attention to detail. Thoughtful. Daniel, and the exception service, is why I continue using EDH. More

Exceptional service and experience! I live in LA but am from EDH. And I’m glad I got the servicing done while I was home visiting family. They were quick, considerate, and respectful of COVID-19 safety pro from EDH. And I’m glad I got the servicing done while I was home visiting family. They were quick, considerate, and respectful of COVID-19 safety protocols. I’ll be coming back! More

This dealership is the best! Very clean! Friendly and Excellent Service! And Daniel is the best! Thank you Daniel for your excellent customer service for all these years ! Excellent Service! And Daniel is the best! Thank you Daniel for your excellent customer service for all these years ! More

always amazing Don Vanderschoot - my king Never a less than perfect experience Always estimates almost to the resulted amount Always honest about what it is and w Don Vanderschoot - my king Never a less than perfect experience Always estimates almost to the resulted amount Always honest about what it is and why If Don isn't available to manage my service appt I will postpone until he is Thanks for the opportunity - SKnox More