Mercedes-Benz of El Dorado Hills

Gayton is a great advisor, always very welcoming, explaining all the repairs necessary to me that should be repaired . EDH has always treated me with the upmost respect. Thanks , Gayton explaining all the repairs necessary to me that should be repaired . EDH has always treated me with the upmost respect. Thanks , Gayton More

Consistent Quality Service Always nice to know that there is such an efficient and knowledgeable team there to service my vehicles. I was especially pleased with how quickly the Always nice to know that there is such an efficient and knowledgeable team there to service my vehicles. I was especially pleased with how quickly the repairs were made. More

I continue to receive outstanding service from Mercedes Benz El Dorado Hills. I greatly appreciate how the service on our GLK 250 is executed superbly and promptly. Julie Isherwood Customer Since 2013 Benz El Dorado Hills. I greatly appreciate how the service on our GLK 250 is executed superbly and promptly. Julie Isherwood Customer Since 2013 More

replacement windshield I always receive wonderful service. Everyone is polite, friendly and efficient. I would never take my cars anywhere else. I look forward to my next vi I always receive wonderful service. Everyone is polite, friendly and efficient. I would never take my cars anywhere else. I look forward to my next visit. More

tire replacement Always easy getting an appt and getting in/out. I like that Gayton takes time to answer questions and notify me when my car is ready for pick-up Always easy getting an appt and getting in/out. I like that Gayton takes time to answer questions and notify me when my car is ready for pick-up More

Service I continue bring my vehicle to Mercedes Benz of El Dorado Hills for the amazing service received. I know there is a closer dealership to my home. Th I continue bring my vehicle to Mercedes Benz of El Dorado Hills for the amazing service received. I know there is a closer dealership to my home. The outstanding customer service from the staff and Daniel Clark (Dan the Man) take the extra steps that make the extra miles worth the drive. More

Good but could improve Surprise to see service team was not wearing a mask. They were willing to do it on request, but at this stage customer should not request it. We visit Surprise to see service team was not wearing a mask. They were willing to do it on request, but at this stage customer should not request it. We visited the dealership 3 times in short time. Last one was close to 60,000 miles service maintenance. The other two times battery changes + few other repairs. Not a very friendly service place. More

Great customer service, knowledge on vehicles and great negotiator. We loved our experience and will be referring our friends and family. Thank you very much. negotiator. We loved our experience and will be referring our friends and family. Thank you very much. More

Convenient and professional My wife and I are working from home and can't go to service the car during work hours. Nevertheless, thanks to the key drop option provided by the Me My wife and I are working from home and can't go to service the car during work hours. Nevertheless, thanks to the key drop option provided by the Mercedes-Benz of El Dorado Hills dealer, we felt confident and safe to leave the car. The next day, we got it back completely serviced. They have implemented various safety measures for protection against the corona virus so we felt safe and satisfied with the quality of the service provided. More

Has lost its edgeScheduling an appt by phone - you are Has lost its edge Scheduling an appt by phone - you are put on hold forever Don our service technician is the best Not the brand it once as Has lost its edge Scheduling an appt by phone - you are put on hold forever Don our service technician is the best Not the brand it once as More