Mercedes-Benz of El Dorado Hills

Polite, quick and good service! They gave me a loaner so I could take care of several quick errands in our local businesses while my car was taken care of! I could take care of several quick errands in our local businesses while my car was taken care of! More

Written below Every time I pop in to ask questions of notices that have appeared on my car (like tire is low on air, low battery on my key, etc. I am warmly greeted Every time I pop in to ask questions of notices that have appeared on my car (like tire is low on air, low battery on my key, etc. I am warmly greeted, with polite answers and immediate service. More

LOVE MB OF ROCKLIN I am on my 6th Mercedes lease this year. I have know Bob Hunter since he was at the El Dorado dealership 15 years ago. When he moved over to Rockli I am on my 6th Mercedes lease this year. I have know Bob Hunter since he was at the El Dorado dealership 15 years ago. When he moved over to Rocklin I stayed with him. I’m looking forward to building my dream AMG in a few years! From sales to financial service to service department, I am treated very well. I don't plan to drive anything but Mercedes and stay with Rocklin! More

Snobbish and utterly rude, does not take existing customer seriously and does not respond to customer's request in timely fashion. Avoid at all cost unless you are ready to buy and just need a middle customer seriously and does not respond to customer's request in timely fashion. Avoid at all cost unless you are ready to buy and just need a middle man to handle the paperwork. More

Dan Clark does a great job in the service department. He always tells me what I need to do and what can wait till later. always tells me what I need to do and what can wait till later. More

Great customer service. Gayton De.Rosa is very professional and made sure my car was completed timely. The service area is clean and they are making sure to do there part making us safe during th professional and made sure my car was completed timely. The service area is clean and they are making sure to do there part making us safe during this pandemic. More

I do t come in too often,but when I do Don is always on the top of his game and everyone there is warm and professional. Keep it up EDH MB! the top of his game and everyone there is warm and professional. Keep it up EDH MB! More

Thanks to Mr DeRosa got the second problem the car had as well as Don Vanderschoot for supervicing service “B” Thanks to all the technicians who worked in my car drivers who picked up my car at my home and d well as Don Vanderschoot for supervicing service “B” Thanks to all the technicians who worked in my car drivers who picked up my car at my home and driving it back to my home Thanks MB from El Dorado Hills Maria More

concerns I mentioned that my brakes squeak excessively loud. Service person said its normal. But others since have told me that this is not normal for brakes I mentioned that my brakes squeak excessively loud. Service person said its normal. But others since have told me that this is not normal for brakes to squeak like that. They should have checked out my brakes as I asked, but it was just brushed under the rug. It was my last warranted service, I believe. More

Wonderful Service, People & Facility We have always had such a positive response from the staff at all levels. Lovely environment to relax in if you have to wait a short time. Gayton DeR We have always had such a positive response from the staff at all levels. Lovely environment to relax in if you have to wait a short time. Gayton DeRosa has always given us professional service even when there is a problem we have caused. He takes his time to walk us through the fix and makes sure we are happy. More