Mercedes-Benz of El Dorado Hills

Great My experience at Mercedes Benz of El Dorado Hills as always was the best. Derek was wonderful and knowledgeable and an awesome salesman. Derek answer My experience at Mercedes Benz of El Dorado Hills as always was the best. Derek was wonderful and knowledgeable and an awesome salesman. Derek answered all my questions and I will recommend him to all my friends. More

The sales and finance guy are high pressure liars. They will say and do anything to make the sale. They said my old leases would definitely be paid off, the truth was they didn’t even look it up, they just will say and do anything to make the sale. They said my old leases would definitely be paid off, the truth was they didn’t even look it up, they just assumed it would be More

Excellent Customer Service David Kaplan has been the best service associate that I've dealt with thus far. He always attended to all my questions and needs. His exceptional serv David Kaplan has been the best service associate that I've dealt with thus far. He always attended to all my questions and needs. His exceptional services is the reason why I started coming to EDH MB. David is a great asset to your organization, and a perfect representation of the excellence in service by the Mercedes-Benz brand. More

I brought my car in for its first service and it was done in a timely manner. Good service department. The people at the dealership are very personable in a timely manner. Good service department. The people at the dealership are very personable More

Great customer service Dan has always been fantastic! He is very knowledgeable and reviews everything with us both before and after and makes sure any issues are taken care Dan has always been fantastic! He is very knowledgeable and reviews everything with us both before and after and makes sure any issues are taken care of. More

Great Customer Service Mr. Vanderschoot always addresses our concerns and gets the job done. However, it takes 2 days before we get the car back. I guess we can't complain Mr. Vanderschoot always addresses our concerns and gets the job done. However, it takes 2 days before we get the car back. I guess we can't complain because, a comparable loaner car is always provided. Thank you MB. More

No one beats MB at Customer Service!! Don always goes above and beyond! He is always on time for my appointment, he is thorough in addressing any concerns, gets me on my way quickly and co Don always goes above and beyond! He is always on time for my appointment, he is thorough in addressing any concerns, gets me on my way quickly and communicates with me throughout the day. My service experiences with Don are why I will be with MB forever. Thank You!! More

Fast, Efficient, and Excellent Service Easy to deal with. Very organized in processing all the paper work. The sales person went the extra mile to come into work on his day off to deliver m Easy to deal with. Very organized in processing all the paper work. The sales person went the extra mile to come into work on his day off to deliver my car, and to take the trade-in, and most importantly to spend the time teaching me about all the important aspects of my new car. Very grateful for the service, and the dealership's efforts to provide an immaculate and trouble-free four year old used vehicle that is as good as brand new. Thank you so much, Craig Maxwell More

Absolutely!! The team is incredible, and they go above and beyond. I drive the extra mile to go specifically to this dealership. I definitely will recommend to friends, associates and family. and beyond. I drive the extra mile to go specifically to this dealership. I definitely will recommend to friends, associates and family. More

Always fast and courteous. Dan quickly addressed an issue with Steering Wheel not lowering. He fixed it imediately!! Our car was in for Airbag recall. with Steering Wheel not lowering. He fixed it imediately!! Our car was in for Airbag recall. More