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Mercedes-Benz of El Dorado Hills - Service Center

El Dorado Hills, CA

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1,798 Reviews

1,798 Reviews of Mercedes-Benz of El Dorado Hills - Service Center

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May 28, 2019

Always an easy process to get in and out MB of EDH always makes you feel like you are the most important customer. They greet you the moment you arrive, make sure you know exactly where to go More

by tracy.bohush
Recommend Dealer
Yes
Employees Worked With
Gayton DeRosa
May 31, 2019 -

Mercedes-Benz of El Dorado Hills responded

We think of our customers as part of the Mercedes Benz of El Dorado Hills family! Thank you for recognizing our team with a 5 star review~

May 26, 2019

Very Satisfied! I had all service and repair work on my 2005 C240 done at the MB El Dorado Hills service center since the car was new. Daniel Clark has been very help More

by mohawk8766
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
May 31, 2019 -

Mercedes-Benz of El Dorado Hills responded

We're lucky to have Dan and a great service team! Thank you for your business and thank you for the nice review~

May 21, 2019

All 4 brakes and tires Daniel is always very fast and stays in touch via text message throughout the process. Everything is always done early or on time. Pat is always very More

by Fjmiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Upright, Daniel Clark, Derek Upright, Demi LeMarquand
May 21, 2019 -

Mercedes-Benz of El Dorado Hills responded

We're fortunate to have a great team here at Mercedes Benz of El Dorado Hills! Thank you for your business, and thank you for the 5 star review~

May 18, 2019

New tires, airbag recall, mileage check. Daniel is awesome! Only complaint was car wash was awful. Daniel is always helpful. Priorities work to be done and offers discounts for the work. Non More

by TARTNANA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
May 21, 2019 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the feedback. We're sorry to hear your complimentary car was wasn't done properly. Please stop by anytime and we will be happy to wash and vacuum your vehicle. Thank you for your business~

May 18, 2019

very good David was very accommodating and informative. The service was perfect and done on time. I would not hesitate to bring my Mercedes back to Mercedes-Be More

by andyjanice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kaplan
May 21, 2019 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the feedback. We appreciate your business and look forward to helping you in the future!

May 17, 2019

Very accommodating, friendly and professional service. Both my experiences with El Dorado Mercedes services have been pleasant. I feel very confident that they will take care of my car with their expert k More

by PGENTRYDALTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kaplan
May 21, 2019 -

Mercedes-Benz of El Dorado Hills responded

Our goal is your complete satisfaction. Thank you for letting us know David and our team earned a 5 star review!

May 14, 2019

Great caring people I do my maintenance in Eldorado hills, because they have the most experience service personnel and very nice and understanding people, who never tells More

by AYMAN.RAMSEY7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
May 15, 2019 -

Mercedes-Benz of El Dorado Hills responded

Thank you for taking the time to recognize Dan with a 5 star review!

May 12, 2019

Great service as usual Gayton and his team are great at what they do and never push for unnecessary services. Gay Tom is very professional and provides efficient service. More

by akbar.r1337
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gayton DeRosa
May 13, 2019 -

Mercedes-Benz of El Dorado Hills responded

We're lucky to have Gayton and an awesome service team. We appreciate your feedback and hope we have the opportunity to help you again in the future~

May 11, 2019

Great I'm always greeted and welcomed in a friendly manner. The staff is always willing to help with whatever the issue or concern. I'm comfortable at this More

by CARRIE.LOPEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gayton DeRosa, David Kaplan
May 13, 2019 -

Mercedes-Benz of El Dorado Hills responded

Our goal is your complete satisfaction. Thanks for letting us know we earned a 5 star review!

May 10, 2019

Washer fluid A few weeks ago I had the blower repaired on my car. The next morning after I brought it home I saw a little bluish liquid on my garage floor. I just More

by LMCCOWIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kaplan
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