Mercedes-Benz of El Dorado Hills - Service Center

Awesome service Always a pleasure to come in for service. Everyone treats you with respect. Matt Coats was great with keeping me updated on the progress. Thanks fo Always a pleasure to come in for service. Everyone treats you with respect. Matt Coats was great with keeping me updated on the progress. Thanks for the great service. More

Always Amazing Service You just can’t beat MB of EDH. The level of service you will receive is unparalleled- yes you can go to an independent mechanic but then you will los You just can’t beat MB of EDH. The level of service you will receive is unparalleled- yes you can go to an independent mechanic but then you will lose out on the unsurpassed level of customer care. More

Excellent service I’m extremely happy with the service department at Mercedes Benz El Dorado Hills. Convenient, knowledgeable and friendly staff. Thank you again, I r I’m extremely happy with the service department at Mercedes Benz El Dorado Hills. Convenient, knowledgeable and friendly staff. Thank you again, I really appreciate it! More

Satisfied with the follow up It took 4 trips to the service center to get the very irritating noise fixed. But I am glad they were finally able to resolve it. I liked that service It took 4 trips to the service center to get the very irritating noise fixed. But I am glad they were finally able to resolve it. I liked that service manager scheduled the pick up and drop off of car so that I didn't end up spending half of my working day at the service center. More

Servise A was no problem. Great Friendly place to go. While we were waiting we got to do a little browsing around the mall areas. The staff was great and so was the cookies. Great Friendly place to go. While we were waiting we got to do a little browsing around the mall areas. The staff was great and so was the cookies. More

Service writer Don Great help I’ve purchased 3 Mercedes from Mercedes of El Dorado Hills in the last 5 years and always had Don as a service adviser and no matter what the issue he I’ve purchased 3 Mercedes from Mercedes of El Dorado Hills in the last 5 years and always had Don as a service adviser and no matter what the issue he has always came through with total communication with detail and advice. I can buy a Mercedes anywhere but it’s people like Don that makes my decision to come back to MBof E D H a no brained. The fellows at the parts desk are also very helpful and always pleasant. More

Friendly and professional I was taken care of right away at the time of my appointment and informed about everything going on with my car ahead of time. Everybody is very nice I was taken care of right away at the time of my appointment and informed about everything going on with my car ahead of time. Everybody is very nice and clearly understands that communication is key in a good relationship. More

Super helpful and easy to get in to see them We have 3 MB's in our family and I take them all to MB of EDH and David Kaplan, despite being a Patriots fan, has been really helpful over the past ye We have 3 MB's in our family and I take them all to MB of EDH and David Kaplan, despite being a Patriots fan, has been really helpful over the past year I've been coming in. We've had both regular service and warranty issues, and David is fast, friendly, and knowledgeable. I think this dealership has one of the best service departments I have dealt with! More

Always top notch service Taking my car in for service at El Dorado Hills Mercedes is an easy, enjoyable, thing to do and I don't dread it as I have in taking my cars to "other Taking my car in for service at El Dorado Hills Mercedes is an easy, enjoyable, thing to do and I don't dread it as I have in taking my cars to "other dealerships". Don is always a professional and looks out for me and my cars best interest. Service is top notch and I've never been disappointed with the results. More

Service Love their concierge service driving me to and from work while my car is serviced. This is a huge help to me! Thank you MB for allowing me to keep o Love their concierge service driving me to and from work while my car is serviced. This is a huge help to me! Thank you MB for allowing me to keep on track with my work day and always being friendly and helpful. More