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Mercedes-Benz of Elmbrook
Waukesha, WI
287 Reviews
The International Autos Group is a family owned and operated group of dealerships. The owner of the organization is Ralph Mauro, the son of Frank Mauro, who purchased his original dealership in 1968.
Frank Mauro left behind quite a legacy and one that included instilling strong work ethics in Ralph. In turn, Ralph instilled those hard work ethics in his son, Francis, who became the third-generation of the Mauro family to join the auto industry. International Autos features the best of the world's import and domestic manufacturers. With an ever-changing selection, one is sure to find a vehicle that fits their list of wants and needs.
The International Autos Group is one of the largest retailers of new and pre-owned vehicles in the Midwest. Because of this volume, customers can expect not only the finest of luxury selections, but also a volume-based price which may simply not be available at smaller, single location dealerships.
Service customers can expect, and will receive, an excellent experience at all of our award-winning locations. Factory certified technicians, combined with an extensive on-site parts inventory, assure customers that the service their vehicle requires will be performed correctly, on time, the first time. Based upon the customer surveys from the manufacturers, customers' expectations are regularly met or exceeded. This is something we not only strive to do, but have come to live by.
Each location also boasts beautiful customer lounges which include flat screen televisions, Wi-Fi and complimentary snacks and refreshments. We will do what we can to make your time with us enjoyable and convenient. And if it is not in stock, you can pretty much guarantee that it will be there in a matter of days upon request.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 287 reviews
July 29, 2023
Great service and friendly staff to work with and helped explain my vehicles service concerns explain my vehicles service concerns More
by RICH69
Verified Customer
July 28, 2023
Friendly and efficient service- very good about keeping me updated and informed about my car me updated and informed about my car More
by TLEVENHAGEN
July 27, 2023
Brandon was very professional and communicative, and was able to get my car fixed faster than expected. able to get my car fixed faster than expected. More
by MISSYBOSCHEK
Employees Worked With
July 27, 2023
Everything was great and I appreciated the communication with the team. Loaner was also appreciated being the same size with the team. Loaner was also appreciated being the same size More
by JAKOBIRION
July 25, 2023
I was surprised to be charged $114 to look at convertible top misalignment - have extended warranty. top misalignment - have extended warranty. More
by DZACHMAN
Employees Worked With
July 22, 2023
Very Professional. I was told that there may be a problem having routine service performed during my repair trip, but they got everything done on one visit. Good shuttl I was told that there may be a problem having routine service performed during my repair trip, but they got everything done on one visit. Good shuttle service was available when needed. More
by ESKER
Employees Worked With
Zack Waters and Jack Zarder
July 22, 2023
Let’s face it. These guys know how to pease their customers. Everything was like clockwork, paperwork complete, car was clean and ready to go after it’s annual mai These guys know how to pease their customers. Everything was like clockwork, paperwork complete, car was clean and ready to go after it’s annual maintenance. More
by ALGOLOGIST
Employees Worked With
Zac
