Nicholas Cross

Impeccable service from all representatives; knowledgeable, professional team in both sales and service departments; beautiful and clean facilities. knowledgeable, professional team in both sales and service departments; beautiful and clean facilities. More

by TZALE Verified Customer Verified Customer

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We continue to come back to purchase our cars from Mercedes-Benz of Elmbrook. Great service and they value you as a customer. Our sales associate Jim Vanides is the absolute best! Mercedes-Benz of Elmbrook. Great service and they value you as a customer. Our sales associate Jim Vanides is the absolute best! More

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Knowledge employees who go beyond to satisfy their customers! Very friendly and of great help. customers! Very friendly and of great help. More

by DEBLYNNBRAUN Verified Customer Verified Customer

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Sunny was our contact. (Note at the beginning of this survey it indicated someone else). Sunny did a tremendous job of informing us of our options. Once we decided he kept (Note at the beginning of this survey it indicated someone else). Sunny did a tremendous job of informing us of our options. Once we decided he kept us informed along the way. Overall we couldn’t have asked for anyone better. Great job Sunny! More

by RRA1953 Verified Customer Verified Customer

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Nick was very courteous and so helpful taking in my vehicle to be serviced at Elmbrook Wi as I drive from out of state Mi vehicle to be serviced at Elmbrook Wi as I drive from out of state Mi More

by ARMSKAT Verified Customer Verified Customer

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Great service every time! Customer service is top notch! I will continue to use this locations services. Customer service is top notch! I will continue to use this locations services. More

by PINKFEET1975 Verified Customer Verified Customer

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Very professional and great service. The experience was actually what I expected from the Mercedes brand The experience was actually what I expected from the Mercedes brand More

by OBARBOSA2 Verified Customer Verified Customer

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Great service, but disappointed with the billing. I thought the charge to diagnose a problem was excessive I thought the charge to diagnose a problem was excessive More

by DOGDOC89 Verified Customer Verified Customer

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They are always professional and fair. Their service is great too. Long-time loyal customer. Their service is great too. Long-time loyal customer. More

by ELIZABETH Verified Customer Verified Customer

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Upon initial request for an oil change, suggested leaving vehicle due to limited Sprinter service personnel. Upon arrival, Andy was more understanding and attempted to get vehicle done within 3 hours. Th vehicle due to limited Sprinter service personnel. Upon arrival, Andy was more understanding and attempted to get vehicle done within 3 hours. They did, but 3 hours for an oil change ? Especially when an appointment was scheduled. Minor, but no windshield sticker provided - reminder for next oil change. That’s fine. Recorded mileage and will schedule accordingly. Appreciate the multi-point inspection and subsequent suggested service. Will follow up later. Not really sure why I provide feedback. Seems like all dealer service is routinely similar, regardless of input. I guess expecting more out of Mercedes should not be anticipated. More

by Mike F Verified Customer Verified Customer

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