Mercedes-Benz of Elmbrook

My wife and I were looking for a new luxury SUV. We shopped different brands and a couple of MB dealers in the area. Mercedes-Benz of Elmbrook was very helpful and friendly without the high pressure sa shopped different brands and a couple of MB dealers in the area. Mercedes-Benz of Elmbrook was very helpful and friendly without the high pressure sales of other dealers. Jim Vanides and Larry Mackowski worked with us in person and via email to finalize our purchase. The new car buying experience with Mercedes-Benz of Elmbrook was great and would recommend them to friends and family. More

Great experience . Car arrived exactly as promised and described. Entire experience was smooth and seamless. There is nothing I would of wanted different from this experience other than having to spend described. Entire experience was smooth and seamless. There is nothing I would of wanted different from this experience other than having to spend money. Great product , great service, and follow thru after the sale . Jason Mayes completed the sale and I would highly recommend him if you are looking for a vehicle . More

The arrogance of our youth needs attentiveness, today my wife and I were taught that Mercedes of Elmbrook is NO place to conduct business. The unfortunate individual we had to spend time with was Jason Maye wife and I were taught that Mercedes of Elmbrook is NO place to conduct business. The unfortunate individual we had to spend time with was Jason Mayes, a young man that tried to impress us with his useless knowledge of absolutely nothing. Not once would he acknowledge my wife and the vehicle was for her. We were offended by the youth arrogance he displayed to Andrea and I of not only giving false information of the Mercedes, but how we should feel guilty if we didn't purchase his vehicle. To say "Your wife looks like she deserves to have nice items". What did Jason's statement mean???? More

I would like to let as many people as possible know that this dealership is fantastic to work with. I grew up in a family with my father being in banking. His specialty was car loans. Every dealer in town k this dealership is fantastic to work with. I grew up in a family with my father being in banking. His specialty was car loans. Every dealer in town knew me. I never bought a car with any discussion of price. I was treated as if I was family. Last Saturday my father and I drove over from Madison to Mercedes of Elmbrook to look at a GL that I found on the internet. From the time I walked in I felt like they knew me and treated me fantastic. The vehilce I was interested in I didn't buy. I ended buying another one they had on the lot. When it came time to negotiate on price we didn't have to. The price they gave me for trade and what they sold their vehicle for was more than fair. Needless to say I will defintely come back for my next vehcile purcahse and tell everyone I know how great Ken and Larry were to deal with. I hope everyone has the oppurtuntiy to expierence what I did at Mercedes of Elmbrook. More

Stay away from this dealership. Lairs. I went there Stay away from this dealership. Lairs. I went there today to look at a 2011 E550, in the listing they state this car is showroom material. I ask the Stay away from this dealership. Lairs. I went there today to look at a 2011 E550, in the listing they state this car is showroom material. I ask the salesman if it had any body work done to it or any accidents. His reply "NO" So I took the drive out to look at the car. As soon as I walked up to the car I could see where it's been in a accident. Rear bumber had repair written all over it, Rear trunk lid had over spray plus you could see where this dealership had worked the body hard with compounds. I would expect this lying from a no name dealership but not a Benz dealership. When I pointed it out to the salesman and proved he was full of xx, he replied with this comment. "Well I'm sure it was a little scrap, we basically sell our cars to old people" "You know the way they are, bumping in to things." Are you for real Dan, your a lair working for a crooked dealership. More

I have bought two cars from this dealership and have directed many others to try them for new and usde cars as well as service on their vehicles. It is a top notch dealership. directed many others to try them for new and usde cars as well as service on their vehicles. It is a top notch dealership. More

I really enjoyed buying my first Mercedes-Benz (used) from Mercedes-Benz of Elmbrook. Excellent customer service! I truly felt appreciated as their customer, they were all patient not pushy and attentiv from Mercedes-Benz of Elmbrook. Excellent customer service! I truly felt appreciated as their customer, they were all patient not pushy and attentive to questions. The nice little extras make a difference, such as they contact your insurance to add your new vehicle to your policy and finding the best finance options. I highly recommend trying to purchase from Mercedes-Benz of Elmbrook. More

My best experience ever in purchasing a car. There was no pressure, no "add-ons" (or pressure to pay for such), the price was right in line with what Edmunds recommended, ditto my trade price. Ivory Dabn no pressure, no "add-ons" (or pressure to pay for such), the price was right in line with what Edmunds recommended, ditto my trade price. Ivory Dabney was an excellent saleslady, going above and beyond to find exactly what I wanted. More

Mercedes-Benz of Elmbrook was very helpful with the sale of my new car. They took care of everything and were willing to help out on anything I needed. They even took care of transferring my registration an of my new car. They took care of everything and were willing to help out on anything I needed. They even took care of transferring my registration and getting me new plates. I would highly recommend them to anyone looking for a new car who doesn't want to wade through most of the junk that the dealers usually try and sell you. A+ quality and service. More

Excellent dealership to work with. Staff is prompt, highly knowledgeable, and a pleasure to conduct business with. I have dealt with many dealerships in my lifetime, none with the level of service as M highly knowledgeable, and a pleasure to conduct business with. I have dealt with many dealerships in my lifetime, none with the level of service as Mercedes Benz of Elmbrook. More