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Mercedes-Benz of Elmbrook
Waukesha, WI
330 Reviews
The International Autos Group is a family owned and operated group of dealerships. The owner of the organization is Ralph Mauro, the son of Frank Mauro, who purchased his original dealership in 1968.
Frank Mauro left behind quite a legacy and one that included instilling strong work ethics in Ralph. In turn, Ralph instilled those hard work ethics in his son, Francis, who became the third-generation of the Mauro family to join the auto industry. International Autos features the best of the world's import and domestic manufacturers. With an ever-changing selection, one is sure to find a vehicle that fits their list of wants and needs.
The International Autos Group is one of the largest retailers of new and pre-owned vehicles in the Midwest. Because of this volume, customers can expect not only the finest of luxury selections, but also a volume-based price which may simply not be available at smaller, single location dealerships.
Service customers can expect, and will receive, an excellent experience at all of our award-winning locations. Factory certified technicians, combined with an extensive on-site parts inventory, assure customers that the service their vehicle requires will be performed correctly, on time, the first time. Based upon the customer surveys from the manufacturers, customers' expectations are regularly met or exceeded. This is something we not only strive to do, but have come to live by.
Each location also boasts beautiful customer lounges which include flat screen televisions, Wi-Fi and complimentary snacks and refreshments. We will do what we can to make your time with us enjoyable and convenient. And if it is not in stock, you can pretty much guarantee that it will be there in a matter of days upon request.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 330 reviews
June 03, 2025
Good sales cycle. Sunny is excellent. Knows the business. Ver professional. Should have gotten better price on buyback. Sunny is excellent. Knows the business. Ver professional. Should have gotten better price on buyback. More
by SHERRYMERTES
Verified CustomerEmployees Worked With
June 03, 2025
Raj Singh was awesome to work with. . very intelligent and knowledgeable person the service department was very clean and accommodating . very intelligent and knowledgeable person the service department was very clean and accommodating More
by Jane wick
Employees Worked With
June 02, 2025
Mercedes-Benz of Elmbrook is an extremely well run operation. Their customer service and attention to detail is first-rate. "Under promise, and overdeliver" perfectly describes the entire car buying e operation. Their customer service and attention to detail is first-rate. "Under promise, and overdeliver" perfectly describes the entire car buying experience. My sales professional, Jeff Friess knows his product, and represents it very well. Highly recommended. On the next page, the dropdown menu would not let me select 'Porsche Macan 4 EV' More
by CTERSLR
May 31, 2025
These guys were so great so polite. So nice so professional. I wasn't in there for a long time and I got exactly what I was looking for kudos to them. So nice so professional. I wasn't in there for a long time and I got exactly what I was looking for kudos to them. More
by CLENTERRIA
Employees Worked With
May 28, 2025
This is the 4th vehicle that we have purchased or leased from Mercedes of Elmbrook. Excellent people and service all around this dealer. from Mercedes of Elmbrook. Excellent people and service all around this dealer. More
by derek
May 25, 2025
Very accommodating to answer questions. It takes me 6 hours to get to the dealership and Ivory is easy to work with by e-mail, text and telephone. She came in on her day off to make sure th It takes me 6 hours to get to the dealership and Ivory is easy to work with by e-mail, text and telephone. She came in on her day off to make sure that I was being taken care of. More
by JEFF@KIRKISHFURNITURE.NET
May 25, 2025
The dealership was in great shape. All very professional people. Raj was very personable, knew when to explain the vehicle and how to do so, and was very efficient in ensuring our busi All very professional people. Raj was very personable, knew when to explain the vehicle and how to do so, and was very efficient in ensuring our business was done in a reasonable timeframe. More
by MARK.CALI3
Employees Worked With
May 24, 2025
Sunny is an excellent salesman. We enjoyed him very much. Very knowledgable re car. Thank you We enjoyed him very much. Very knowledgable re car. Thank you More
by SHERRYMERTES
Employees Worked With
May 23, 2025
Sunny was extremely knowledgeable and personable. I was not planning on buying a car when I stopped in, but hands down this was the best car buying experience I’ve had. I was not planning on buying a car when I stopped in, but hands down this was the best car buying experience I’ve had. More
by AJD
May 18, 2025
Sunny was a tremendous help to my situation. I highly recommend him. I was showed the ins and outs of my new vehicle. The transition was smooth and professional. I highly recommend him. I was showed the ins and outs of my new vehicle. The transition was smooth and professional. More
by CHOUR56
