
Mercedes-Benz of Escondido
Escondido, CA
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441 Reviews of Mercedes-Benz of Escondido
Amir has been good to work with! Transaction was all on the phone sight unseen purchase. So far so good! David in finance also good to work with! Transaction was all on the phone sight unseen purchase. So far so good! David in finance also good to work with! More
Jon Fonseca is the most honest, reliable Service Advisors I have had in my 15 years of being an owner of multiple Benzes. I'm always assured that my vehicle is in good, honest hands at MB of Escondi Advisors I have had in my 15 years of being an owner of multiple Benzes. I'm always assured that my vehicle is in good, honest hands at MB of Escondido More
Wonderful experience, they did what was promised in coding my new spare key. Unfortunately the car wash was not working so no clean car but I was advised of this when I arrived. coding my new spare key. Unfortunately the car wash was not working so no clean car but I was advised of this when I arrived. More
Dealing with Lester in service was great. He was both friendly and professional. Felt he went above and beyond to get my vehicle service correct. He was both friendly and professional. Felt he went above and beyond to get my vehicle service correct. More
Escondido MB only gets two stars because Jon in the service dept is a competent, caring, intelligent employee. The overall attitude whenever I’ve called and spoken to anyone else has been patronizing, service dept is a competent, caring, intelligent employee. The overall attitude whenever I’ve called and spoken to anyone else has been patronizing, and I’ve been made to feel like MB doesn’t care about a customer unless they’ve spent $100k or more on a vehicle. Heaven forbid I have to drive a Sprinter van for work. They require an appt for a simple warranty repair on a door latch and it takes 6 DAYS to get the job done. I won’t be returning to this dealership. More
Carlos was able to moved up my appointment and secured me a loaner without me waiting too long . Thank you Carlos and to the guys (loaner vehicle attendants) who were courteous and helpful 😊 a loaner without me waiting too long . Thank you Carlos and to the guys (loaner vehicle attendants) who were courteous and helpful 😊 More