Mercedes-Benz of Escondido

My service advisor (Sean) answered all my questions in an appropriate time frame and did a good job. an appropriate time frame and did a good job. More

Very experienced and professional work force. The only problem I have experienced is lack of required parts on site. Seems like they always have to order items and keep the vehicle longer. Als The only problem I have experienced is lack of required parts on site. Seems like they always have to order items and keep the vehicle longer. Also, the time required for services is often to long. More

Bought a certified pre-owned a couple months ago. Engine light came on and diagnosis was bad cylinder head. Only took 3-working days to repair. 100% covered under their in-house warranty. That’s a g Engine light came on and diagnosis was bad cylinder head. Only took 3-working days to repair. 100% covered under their in-house warranty. That’s a great representation of standing behind your pre-owned certification. More

Excellent service for a tire repair and no appointment. Got me in an out and on with my day! Got me in an out and on with my day! More

still waiting on part they the repair center says 4-5 weeks are you kidding meanwhile ill just have to call every few days weeks???? weeks are you kidding meanwhile ill just have to call every few days weeks???? More

The service was great, and the Service Manager, Lester Cochran, was the best ever. I am very happy how things went while at Mercedes-Benz of Escondido. Cochran, was the best ever. I am very happy how things went while at Mercedes-Benz of Escondido. More

Check in and check out times are efficient. My service advisor answered my questions in an appropriate time frame for me. My service advisor answered my questions in an appropriate time frame for me. More

I’m Amir and MB escondido made my purchase easy and quick. I told them my budget and what I was looking for and they made it easy. One of the easiest car buying my experiences I’ve ever had. quick. I told them my budget and what I was looking for and they made it easy. One of the easiest car buying my experiences I’ve ever had. More

Sales rep, sales manager, and product specialist were top notch. All my questions were answered and the entire sales process was efficient. notch. All my questions were answered and the entire sales process was efficient. More

Overall the buying experience was good, felt that some costs should have been explained and added BEFORE the lease cost agreed on. Service cost was added after negotiations by finance manager. costs should have been explained and added BEFORE the lease cost agreed on. Service cost was added after negotiations by finance manager. More