Mercedes-Benz of Escondido

Exceptional service Exception service. Vehicle ready ahead of schedule. Also even washed and vacuumed. John was very efficient. Phoned me to let me know car was ready. Exception service. Vehicle ready ahead of schedule. Also even washed and vacuumed. John was very efficient. Phoned me to let me know car was ready. More

Deceptive Sales In Jul 2014, I bought a brand new 2014 E350 from this dealership, they sold me a package where if I had a scratch size of credit card or smaller, it In Jul 2014, I bought a brand new 2014 E350 from this dealership, they sold me a package where if I had a scratch size of credit card or smaller, it would be fixed for free. I brought my car for service yesterday Jul 26 17, and requested a repair for a small scratch in the rear bumper, showed them the paperwork, but was told it is not covered they blamed it on the company that sold the policy to them. Such liars. No Manager in sales or Customer service would discuss the issue. More

Friendly Dealer Very willing to help with my repairs and other issues I enjoy having my car wash every time I go in instead of just when I have it service Very willing to help with my repairs and other issues I enjoy having my car wash every time I go in instead of just when I have it service More

Courtesy Car Wash Great job! From the moment I drove to the service to the completion of the car wash. Great customer service! The waiting room is comfortable with com Great job! From the moment I drove to the service to the completion of the car wash. Great customer service! The waiting room is comfortable with complimentary coffee and pastries! More

Yearly maintenance service Everyone in the office is very professional and job was completed in estimated time. Waiting area is clean. Larry Hastings is very patient to explai Everyone in the office is very professional and job was completed in estimated time. Waiting area is clean. Larry Hastings is very patient to explain what need to be done for the car. More

Brian Howe did a great job to complete my service job Brian did a great job to complete my service job -coming in to my "rescue" on yesterday morning without any advance notice. In addition, Brian was ve Brian did a great job to complete my service job -coming in to my "rescue" on yesterday morning without any advance notice. In addition, Brian was very attentive to details and extremely considerate about not only our car but also our driving experience -that is above an beyond what an average luxurious car dealership would do. I was also very impressed by how knowledgeable Brian is about the Mercedes-Benz products and specifically about my car as well. Brian and the dealership has made my long drive to the dealership for services very worthwhile !! More

Good maintenance service at MB of Escondido Came in with coupon for oil change special and also for "Check Engine" light troubleshooting. It took awhile to check me in because they were busy, bu Came in with coupon for oil change special and also for "Check Engine" light troubleshooting. It took awhile to check me in because they were busy, but once I was seen by the service writer, Brian, everything was professionally done and efficient. I was charged a very fair price for the maintenance accomplished. More

Thank you mike Thank guys specially mike :) he helped me alot and did his best. I really wnat to thanks him alot. One of the best dealers in san diego Thank guys specially mike :) he helped me alot and did his best. I really wnat to thanks him alot. One of the best dealers in san diego More