
Mercedes-Benz of Escondido
Escondido, CA
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441 Reviews of Mercedes-Benz of Escondido
Courtesy Car Wash Great job! From the moment I drove to the service to the completion of the car wash. Great customer service! The waiting room is comfortable with com Great job! From the moment I drove to the service to the completion of the car wash. Great customer service! The waiting room is comfortable with complimentary coffee and pastries! More
Yearly maintenance service Everyone in the office is very professional and job was completed in estimated time. Waiting area is clean. Larry Hastings is very patient to explai Everyone in the office is very professional and job was completed in estimated time. Waiting area is clean. Larry Hastings is very patient to explain what need to be done for the car. More
Brian Howe did a great job to complete my service job Brian did a great job to complete my service job -coming in to my "rescue" on yesterday morning without any advance notice. In addition, Brian was ve Brian did a great job to complete my service job -coming in to my "rescue" on yesterday morning without any advance notice. In addition, Brian was very attentive to details and extremely considerate about not only our car but also our driving experience -that is above an beyond what an average luxurious car dealership would do. I was also very impressed by how knowledgeable Brian is about the Mercedes-Benz products and specifically about my car as well. Brian and the dealership has made my long drive to the dealership for services very worthwhile !! More
Good maintenance service at MB of Escondido Came in with coupon for oil change special and also for "Check Engine" light troubleshooting. It took awhile to check me in because they were busy, bu Came in with coupon for oil change special and also for "Check Engine" light troubleshooting. It took awhile to check me in because they were busy, but once I was seen by the service writer, Brian, everything was professionally done and efficient. I was charged a very fair price for the maintenance accomplished. More
Thank you mike Thank guys specially mike :) he helped me alot and did his best. I really wnat to thanks him alot. One of the best dealers in san diego Thank guys specially mike :) he helped me alot and did his best. I really wnat to thanks him alot. One of the best dealers in san diego More
Great service friendly people! Jason and his staff make it so easy to buy a car! I will recommend to all my friends and family members. Fair price and fair price for my trade. Canno Jason and his staff make it so easy to buy a car! I will recommend to all my friends and family members. Fair price and fair price for my trade. Cannot say enough! More
I needed service twice for 2 separate issues on my S600 I've needed service on my 2003 S-600 twice in the last month. Both visits to the service department have been exemplary. I give 2 thumbs up to Eric I've needed service on my 2003 S-600 twice in the last month. Both visits to the service department have been exemplary. I give 2 thumbs up to Eric Muench at Customer Service and especially to Service Writer Charlie Buros. I felt that my best interests are served here and that I wasn't being "sold" service that may not really need to be done. GREAT JOB! Clean, friendly property, felt welcome, respected and appreciated. More
Most helpful service pesonal On December 02, 2016 I took my 2014 C 250 model car to service department checking flat tier that I purchased 2 month ago from them and I talked to o On December 02, 2016 I took my 2014 C 250 model car to service department checking flat tier that I purchased 2 month ago from them and I talked to one of service adviser name Brian Howe. After he carefully hear my problem sent my car for checking and solved the issue on time and I liked he hear my thanks and appreciation via Mercedes Benz of Escondido' management. Andrew A. Zahirnia 858-722-9424 More
Most unscrupulous dealership! I am an 89 year old female who was taken advantage of related to the last 2 vehicles I leased. I was charged for services I explicitly told them I di I am an 89 year old female who was taken advantage of related to the last 2 vehicles I leased. I was charged for services I explicitly told them I didn't want and they charged me anyway. I have been neglected and ignored when I have tried to rectify the issue. I would NEVER recommend this dealership to ANYONE! More