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Mercedes-Benz of Fairfield

Fairfield, CT

4.5
192 Reviews

165 Commerce Drive

Fairfield, CT

06825

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Showing 192 reviews

April 01, 2025

Nice waiting area, always provided services as promised, final price always a little bit lower than quoted More

by Christina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary
Apr 02, 2025 -

Mercedes-Benz of Fairfield responded

Thank you for the positive feedback. We are glad to hear about your experience at Mercedes-Benz of Fairfield.

April 01, 2025

First Class Professional service with a smile and very efficient with wonderful communication on the status of your vehicle. Shane is a terrific leader. More

by billmacnamara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane
Apr 02, 2025 -

Mercedes-Benz of Fairfield responded

Thank you for sharing your experience with us. We're happy to hear that our team's service and communication met your expectations.

April 01, 2025

Angelo was absolutely wonderful in all aspects. 5 stars! He greeted me first thing and walked me through the process. He also had the tech troubleshoot an issue and made a great recommendation. More

by Tracymurdochosuch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelo Palange
Apr 01, 2025 -

Mercedes-Benz of Fairfield responded

Thank you for your review and the 5-star rating. We're happy to hear our team was able to meet your needs at Mercedes-Benz of Fairfield.

March 31, 2025

Kept me up to date on the status of my vehicle status throughout the entire process. More

by PSADMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Rodrigues
Mar 31, 2025 -

Mercedes-Benz of Fairfield responded

Thank you for your feedback. We're glad to know our team kept you informed about the status of your vehicle at Mercedes-Benz of Fairfield.

March 24, 2025

Service was efficient and my Service Advisor was very communicative. The service Manager made himself available to answer so e questions I had. Highly recommend this dealership. More

by lbrady02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Rodrigues
February 27, 2025

Friendly and knowledgeable service advisors (especially Angelo). The facility is clean. Regular scheduled maintenance was performed in a timely manner. More

by paskew.aka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelo
Feb 28, 2025 -

Mercedes-Benz of Fairfield responded

Thank you for sharing your positive experience at Mercedes-Benz of Fairfield. We're happy to hear about the service and cleanliness. Wishing you many safe miles ahead.

February 20, 2025

Professional class excellence service and reasonable prices love my 300 glc best car I had in a while I do miss my surround 360 view from my old car alsoa300 More

by jmaldonado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon
Feb 20, 2025 -

Mercedes-Benz of Fairfield responded

Thank you for sharing your experience with the GLC. It's great to hear that you're enjoying your car and our service at Mercedes-Benz of Fairfield. Wishing you many happy miles ahead.

February 17, 2025

Excellent communication, professionalism, and very friendly. They go above and beyond to help their customers. More

by K.B.
Recommend Dealer
Yes
Employees Worked With
Angelo and Brian
Feb 17, 2025 -

Mercedes-Benz of Fairfield responded

Thank you for your kind words and high rating. We're proud of our team's commitment at Mercedes-Benz of Fairfield.

February 14, 2025

I have been going to this dealership for many years and have always had excellent service More

by godfrey270
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Feb 15, 2025 -

Mercedes-Benz of Fairfield responded

Thank you for being a loyal customer of Mercedes-Benz of Fairfield over the years. We're glad to hear you're satisfied with our service. Wishing you well.

February 14, 2025

it's a good place the people are nice & and very helpful best service too More

by Dee the one
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane hyland
Feb 14, 2025 -

Mercedes-Benz of Fairfield responded

We're grateful for your kind words and appreciate you choosing Mercedes-Benz of Fairfield.

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