Mercedes-Benz of Fairfield

Dealt directly with, John McNeil, To sum it up in one word, the transaction was absolutely “Seamless”. word, the transaction was absolutely “Seamless”. More

John McNeil and everyone else at Mercedes were great, it was a pleasure buying a car from them. They answered all questions and were low pressure and very professional. was a pleasure buying a car from them. They answered all questions and were low pressure and very professional. More

We had the best experience with this dealership yesterday. We bought a car over the phone and they were totally ethical and the experience was a delight. The salesman was named Ramon Rivera and wa yesterday. We bought a car over the phone and they were totally ethical and the experience was a delight. The salesman was named Ramon Rivera and was by far the best sales associate we have ever dealt with. Thank you Ramon and Fairfield Mercedes. More

Giles and Jacinth made sure all my needs were met. I LOVE MY SUV I purchased. I purchased my Enclave on December 17th 2021 and I have not had any issues.. I get a lot of compliments. Thank you b I LOVE MY SUV I purchased. I purchased my Enclave on December 17th 2021 and I have not had any issues.. I get a lot of compliments. Thank you both for all that you do to make sure your customers are happy.. keep up the good work 👏 🙌 More

Wish I could give zero stars to this service department. They are absolutely horrible at keeping you informed about what’s going on with your repair and completely unapologetic when called out on it. My They are absolutely horrible at keeping you informed about what’s going on with your repair and completely unapologetic when called out on it. My van sat there for 5 work days, untouched, because he service advisor was out and nobody covered his customers. After 4 years of putting up with crap service from this Penske dealership I will be finding a new service provider for my work vans and personal MB vehicles. I stopped buying new from them years ago. More

I had a wonderful experience purchasing my car from Mercedes-Benz of Fairfield. The process that Donovan Bargen and his manager Eric was stress-free and very pleasant. Also, when I went to do the paper Mercedes-Benz of Fairfield. The process that Donovan Bargen and his manager Eric was stress-free and very pleasant. Also, when I went to do the paperwork with KellyLynn, it could not be more delightful. The team was upfront and honest about everything every step of the way. They have gone way out of their way to ensure my needs are met. I would highly recommend working with this dealership when it comes to purchasing your next vehicle. Thanks again guys More

This is our third Mercedes and hopefully will be getting our fourth Mercedes in the near future. We have gone to Fairfield Mercedes for each one and will be going for our fourth. Always have had great expe our fourth Mercedes in the near future. We have gone to Fairfield Mercedes for each one and will be going for our fourth. Always have had great experiences. That is why we will be going back. More

Eric Brennan goes above and beyond. He is incredibly bright, polite and fielded all of my questions regarding a gorgeous E400 CPO wagon. He and his staff (Matthew Ansong) are superb. Great service and p bright, polite and fielded all of my questions regarding a gorgeous E400 CPO wagon. He and his staff (Matthew Ansong) are superb. Great service and professionalism. More

Only thing good is their loaners oil change $300.!!!do inspections and tell you how much to fix it even after their inspection when u have already have had it fixed inspections and tell you how much to fix it even after their inspection when u have already have had it fixed More

Great service for the initial purchase but unfortunately after sales service leave a lot to be desired. Took car back for a warranty claim. Had to wait 2 weeks for an appointment. No loan cars available as after sales service leave a lot to be desired. Took car back for a warranty claim. Had to wait 2 weeks for an appointment. No loan cars available as promised by sales rep for 2 months. Will not buy another car from here again More