Mercedes-Benz of Fairfield

Great! Wanted something very specific and they were able to find me an even better car, and left with a hot car and a great deal! Jacinth was incredibly pati Wanted something very specific and they were able to find me an even better car, and left with a hot car and a great deal! Jacinth was incredibly patient and always answered my questions promptly. I drove off the lot with a smile on my face! I will defenitly be back when my lease is up! More

Excelllent Experience This is an excerpt of a letter I sent direclty to Roger Pensky following the purchase of my car from Kasey... "I believe Kasey is new to your organiza This is an excerpt of a letter I sent direclty to Roger Pensky following the purchase of my car from Kasey... "I believe Kasey is new to your organization and he is someone you want to keep! He knows cars having literally grown up in a car dealership. He is easy going, informative and provides follow-up when he says he will. The next time I need a car I will look for Kasey. And I will admit I really don't enjoy the car buying experience but Kasey changed that. More

Kasey was attentive, friendly and very professional. He returned all calls promptly, and is an excellent representative of your dealership. Should the need arise in the future we would definitely look forw returned all calls promptly, and is an excellent representative of your dealership. Should the need arise in the future we would definitely look forward to working with him again. More

My experience with Fairfield Mercedes was exceptional on many levels; Pricing + Efficiency + Customer Service + Attention to Detail My Story; I have purchased several luxury cars in the past 10 years many levels; Pricing + Efficiency + Customer Service + Attention to Detail My Story; I have purchased several luxury cars in the past 10 years, and without exception, my CLA250 purchase (lease) was the easiest. I searched for a CLA250 around Washington DC for approximately 3 months with no luck. Some dealers were rude, others were ignorant. I happen to be in Connecticut and called Fairfield. Deal was done over the phone in 20minutes and took delivery with paperwork within 1hour. No hassles and no surprises; very smooth transaction. Vehicle: 2014 CLA250 Grey on Black Thanks Jacinth! ---Rashid More

I had a good experience with Mr. Al Aliyev to choose a car and gave me best price. See Mr. Al Aliyev in the sales department for the best five star service. car and gave me best price. See Mr. Al Aliyev in the sales department for the best five star service. More

Best experience ever with a customer service . Al Aliyev goes above and beyond. Ask for Al! He gave me great service, I couldn't have asked for a better salesman. Helpful, professional and very hard wo goes above and beyond. Ask for Al! He gave me great service, I couldn't have asked for a better salesman. Helpful, professional and very hard working. More

I incidentally found myself in need of a new car. Jacinth Samuels worked deligently with me while I test drove cars in a very indecisive state of mind. She never lost patience and made sure that I w Jacinth Samuels worked deligently with me while I test drove cars in a very indecisive state of mind. She never lost patience and made sure that I was completely satisfied prior to leaving the dealership that particular Saturday. I ended up trading in my ML350 and Joe Czarnecki was instrumental in compiling my trade-in value ensuring that I would be financially satisfied. I just picked up my new CLA 2014 and Don Spillane seamlessly walked me through the paper processing ordeal with ease. I am grateful for each of them for their patience, understanding and professional attention to my needs. Michele H. Norwalk, CT 06854 More

From my first expierence 2 years ago with Mary Rodrigues nothing has changed. She continues to make my service appointments smooth and easy. Always has a smile and keeps me informed. Many thanks Mary ! nothing has changed. She continues to make my service appointments smooth and easy. Always has a smile and keeps me informed. Many thanks Mary ! More

I am very pleased and satisfied to say that I, Norma Soto, had the pleasure of dealing with Jacinda Melendez at Mercedez-Benz of Fairfield. I first called and she greated me with the utmost professional Soto, had the pleasure of dealing with Jacinda Melendez at Mercedez-Benz of Fairfield. I first called and she greated me with the utmost professionalism and quality customer service that I have experienced in a long time. She scheduled me to bring in my vehicle for a routine maintenance. Her voice and manorism was like a breath of fresh air. Upon my arrival she quickly received me and made me feel comfortable and escorted me to the waiting area while I was waiting for my vehicle to be serviced. I look forward to dealing with her in the future for all my automotive needs, and I would definitely recommend all of my family and friends to do business there particularly because of how extremely satisfied I was with her and her curtousy surpassed my expectations. The reason why I am giving this review is because of my overall satisfaction with my experience there. 165 Commerce drive in Fairfiend, Ct Mercedes 06825. More

Steve DosSantos helped me with my recent service appointment at Mercedes and was very knowledgeable and friendly, he made my experience that much better. Thank you. appointment at Mercedes and was very knowledgeable and friendly, he made my experience that much better. Thank you. More