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Mercedes-Benz of Fayetteville
Fayetteville, NC
535 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
All of us at Mercedes-Benz of Fayetteville share this incredible achievement with all of you - our fantastic customers - without whom this award would not be possible. While we are thrilled with the recognition from Mercedes-Benz USA, you are the reason we go above and beyond to provide exceptional customer service. You choose a top tier brand; therefore, you should receive top tier service.
We also promise that we will not rest on these laurels, but we will continue to find new ways to make sure you thoroughly enjoy every visit to Mercedes-Benz of Fayetteville!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 535 reviews
August 08, 2022
It truly was a great experience. Mr. Davis, was very accommodating. He answered all of my concerns and got help for areas where he felt I need reassurance. His attitude and willing Mr. Davis, was very accommodating. He answered all of my concerns and got help for areas where he felt I need reassurance. His attitude and willingness to make sure I had a great experience was exceptional. When I', ready to purchase another Benz, I definitely would come back to Fayetteville, NC. You all ROCK. More
by apostlekellyspeaks
Employees Worked With
Mr. Winston Davis
July 14, 2022
My service experience was great and the service advisor ways the best I ever had. I will be using Fayetteville Mercedes’ for all my service needs in the future. ways the best I ever had. I will be using Fayetteville Mercedes’ for all my service needs in the future. More
by Jadevine1
Employees Worked With
Jordan Royal is terrific
July 09, 2022
First, Jordan from service was an absolute pleasure to work with, as she was knowledgeable both about my vehicle and fostering strong professional relationships with clientele. Jaime and Meagan assisted w work with, as she was knowledgeable both about my vehicle and fostering strong professional relationships with clientele. Jaime and Meagan assisted wherever possible as well. Next, Paul was a thorough technician and took extra time to make sure all was in order. A very strong team all around! More
by shadiwehbe
Employees Worked With
Jordan, Paul, Jaime, Meagan
